Home     Law Advice     Insurance Advice     Community    
Home > Insurance > Complaints > Home Owners/Renters > Agent Misconduct
  Homeowners / Renters Insurance Center
Home Insurance Complaints   Back to Insurance Complaints  
« Back to Homeowners / Renters Complaints Next Complaint »  

Complaint 1 of 2 in "Agent Misconduct"

Insurance Carrier: Chubb
State: Connecticut

Consumer Complaint:

I obtained coverage for our condo at the Four Seasons Jackson hole with Chubb,
whose agency handles our insurance. We provided all the coverages from the
Condo Assocation and the agent said we needed a premium policy costing more
than $7000, which balooned to $14,000 in two years. Our accountant questioned
the premium and we investigated. We found we could get ample coverage for
less than $700 per year. We believe the agent put us in a policy that was
unneccesary, and claimed we needed the coverage.


Insurance Expert Answer:

My first step would be to complain to the agent and demand that s/he explain why she put you into a policy 10 times more expensive than was appropriate and send you the explanation in writing. I'd also suggest you then ask s/he refund the excessive premium. (Agents carry Errors and Omissions coverage but this is likely one the agent should reimburse you for.) 

If the condo is part time occupancy (I know some other similar properties work that way) and the agent says you didn't tell her that, or you demanded Chubb, and Chubb does not offer part time use Condo Coverage, that would be a reason. But even then the agent should have asked about the condo. Short of that, I think splitting the difference would be reasonable.

 


« Back to Homeowners / Renters Complaints

Next Complaint »  
Satisfaction Survey
Please help us help all of our visitors to make informed buying decisions by taking a few minutes to tell us about your current insurance company. We value your views and experiences and want to make sure we provide helpful information to all of our visitors. We appreciate your participation in this survey.
Find an Insurance Agent
Step 1
Step 2
 
Powered by InsurancePages.com






Step 1
Select Insurance Type
Step 2
 
Featured Articles
Filing A Lawsuit After Settling A Homeowners’ Claim

The Basics Of Renters’ Insurance

The Homeowners’ Claims Process: What Happens After You File A Claim


Auto | Homeowners/Renters | Health | Life | Insurance Agents & Quotes | Site Map | Privacy Policy | Media | About Us | Contact Us | Free Email Newsletter

FreeAdvice® has been providing millions of consumers with outstanding advice, free, since 1995.
While not a substitute for personal advice from a licensed professional, it is available AS IS, subject to our disclaimer and conditions of use.
FreeAdvice®, AttorneyPages®, ExpertPages®, and LegalSoapbox™ are units or affiliates of Advice Company.
All Rights Reserved © 1995-2010