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Home > Insurance > Department of Insurance
State Department of Insurance
Massachusetts
Do you have a complaint in Massachusetts about an insurance company, agent or broker?

NOT SURE WHAT YOU SHOULD DO? FREEADVICE WILL TRY TO HELP YOU, FREE!
Simply complete FreeAdvice's free Consumer Insurance Help Form. Tell us what is involved and how you'd like us to try to help. If you wish, we’ll have one of our insurance-savvy staff members review your information and get back to you with a recommendation. You'll also be able to ask us to post your complaint online (minus your identifying information) to warn other consumers. And, you’ll have the option of asking us to forward your complaint to one or more law firms helping consumers in insurance matters. If they or the insurance lawyers they work with in Massachusetts are interested in handling your case, they’ll contact you directly. This service is FREE with no obligation. CLICK HERE

DO YOU WANT A LAWYER TO SEE IF YOU HAVE AN ACTIONABLE CLAIM?
Post Your Case for consideration by one or more law firms who handle matters for Massachusetts residents, in complete confidence, FREE, and with no obligation. CLICK HERE

Massachusetts Division of Insurance
The primary mission of the Division of Insurance is to monitor the solvency of its licensees in order to promote a healthy, responsive and willing marketplace for consumers who purchase insurance products. Protection of consumer interests is of prime importance to the Division and is safeguarded by providing accurate and unbiased information so consumers may make informed decisions and by intervening on behalf of consumers who believe they have been victimized by unfair business practices.

One South Station
5th Floor
Boston, MA   02110-2208

Phone: 617-521-7794

Consumer Hotline: (617) 521-7794

Web Site: http://www.mass.gov/doi/

DO YOU WANT TO COMPLAIN TO THE STATE INSURANCE DEPARTMENT?
The Consumer Services Division is the investigative arm of the Massachusetts Division of Insurance and attempts to ensure fair and equitable dealings between insurers, agents, and policyholders regarding all insurance transactions. This division receives all complaints against agents or insurers. CLICK HERE






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