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Question 5 of 13 in Insurance Company |
I had a wreck and the insurance company wants to repair my car with non-factory, Generic parts. I want factory parts. Can they do this? |
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They are required to return the car to an equivalent of its pre-wreck condition. They will undoubtedly argue that the generic parts will do that in a cost-effective manner. If you can show that the generic parts are inferior to the factory-made parts, you should prevail. But this is a hotly contended issue. A number of consumer groups have pending lawsuits against insurers complaining that the generic, or after-market, parts are inherently inferior. The issue has yet to be resolved. |
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