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Review: Mercury |
Company Information
Company History: Founded 1961 ... |
Survey Results
Overall, how satisfied are you, with Mercury?
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Contact Information
Company Contact Info:
President Gabriel Tirador
4484 Wilshire Blvd.
Los Angeles, CA 90010
800-956-3728 |
Comments
"New car stolen and recovered: they tried to replace the stolen interior parts (seats) with used parts from a junk yard. They dragged out the process and finally agreed to total the car and gave me less then fair value. Several years later they did not back me up on a rear end collision and were the opposing carrier as well. They were penny pinching and very unfair."
2008-11-20 19:56:03 EST
"When I had an accident and totaled my car, they paid me a fair price very quickly. It took months, however, to determine fault and it is not totally resolved over two years later."
2008-10-21 16:48:01 EST
"We have had auto and homeowner policies for many years with Mercury. We have had a few auto claims over the years: two or three "not at fault" and one "at fault". All claims were handled quickly, with problem. Surprisingly, the rates did not experience an increase after the claims.
We recently bought a new house, and took out a fire policy on the old one, which is now a rental. No problems.
Unfortunately, Mercury cancelled our new HO policy on our new house shortly after we moved in without explanation. Have not had a HO claim ever, but was dropped. We had to call several times to get answers as to why. The reason? We bought a bank owned house that needed some repairs (which have been done or will be done soon). Had Mercury contacted us, I'm sure we could have rectified the issue. Now they will lose all of our business. "
2008-09-02 17:49:00 EST
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