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Review: Northern Capital |
Comments
These are comments left by site visitors who have completed a survey for this company. The comments are unedited and shown in the order the surveys were received. If you would like to participate, just click the "Take a Survey" button at the end of these comments. |
"no comment yet"
2007-10-15 13:25:37 EST
"No on-line access to specific policy information or payment"
2007-12-26 08:44:10 EST
"Company offers no communication to their agents or policy holders. "
2008-06-29 20:43:53 EST
"Very customer friendy company with experienced employees."
2008-09-08 17:08:35 EST
"Very difficult to get in contact with. Mailing systems doesn't work properly. Communications are nor received on time. No information available for the clients in their website."
2008-10-18 11:11:12 EST
"Policy had the wrong year for my house. It was only off by a year, but it was like I had to go thru hoops for them to change it (they never did). It may have been due to my agent (as you have to go thru and agent) and you do not have direct contact with the company. I prefer direct contact -- so I just switched to Peoples Trust (FL.only). Plus, my rate went down over $600.00. "
2008-10-22 18:38:06 EST
"Promises the check for a claim is in the mail! Still waiting 4 months later for the check!!! Very unprofessional......"
2009-05-14 14:17:29 EST
"Filed the claim in April and still have not gotten any resolution - its now mid july"
2009-07-16 18:22:09 EST
"Unreliable, First the information they give to the adjuster to give me an estimate was incorrect it took over 2 weeks for me to keep calling to see what the delay was. Then when they came the adjusters did the report and submitted and ended up getting lost another 3 weeks. Finally the estimate the ins.company provide was peanuts of what the actual damage was. What a rip-off. This company has one of the HIGHEST COMPLAINTS addressed in the State of Florida. (Look it up yourself)Dept of Insurance. Not Reliable sorry. I really did not want to write this but I am very unsatisfied with the service."
2009-07-22 19:26:42 EST
"Taking a ridiculous amount of time to resolve a claim; will not pay rental car, they "reimburse you"...but ONLY up until they make thier first stupidly underpriced offer. They know you cannot accept it, but because they have made it, they stop coverage period for rental reimbursent. One week later, reach an agreement, wait for check. Three weeks later, still no check, and Im out the extra three weeks rental. Do NOT do business with this company...Geico, Progressive, Allstate, etc have you reimbursed and set to go within DAYS...I hope I never get hit by someone that is stupid enough to have Northern Capital Insurance."
2009-10-27 10:44:02 EST
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