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SAFECO Insurance Review

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SAFECO Insurance Company Information

Customer Rating:
Rating: 2.0645 Reviews SAFECO Insurance has received an average of 2.0 stars out of 5 based on 645 user reviews.

Company History:
We focus on providing the insurance products that matter most to consumers – auto, homeowners and small-business policies. Our business helps people protect what they value and deal with the unexpected. At Safeco, we are intent on offering the best mix of insurance coverages and pricing, and fulfilling the promise of our products when a loss occurs. Our most visible product is the personalized service and support we provide when a customer files a claim – whether it’s a fender-..Read More

Lines of Insurance:
Auto, Life, Homeowners

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, FL, GA, ID, IL, IN, IA, KS, KY, LA, MD, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

SAFECO Insurance Satisfaction Survey

Overall, how satisfied are you, with SAFECO Insurance?


Contact Information for SAFECO Insurance

Company Contact Info:
Ms.   Paula Rosput Reynolds
4333 Brooklyn Avenue NE
Seattle, WA 98185
(206) 545-5000

SAFECO Insurance Reviews and Customer Comments

"Extremely poor customer service. Would not pay full damage repair estimate on my car. Slow to reimburse."
Commented on 2014-10-09 20:18:53 EST
"I went with Safeco based on the lower premiums. I have Home Auto and Umbrella with them. Filed a claim 4 days ago and have not heard from anybody?? The rep I reported the claim to promised a 24-48 hr turn around. Going on 80 hours and into the weekend with no expected contact. Advice to Safeco set expectations and hold yourself to these. "
Commented on 2014-10-03 16:23:23 EST
"I had coverage for my home with safeco several years and just filed a claim. Safeco ajuster did everything in his power to come up with an excuse why the claim could would not be paid. states preexisting leak. claims the roof damage happen sometime ago per his research. if you ask me...this is the bigest rip off company that i have everseen or dealt with. Absolute criminals Safeco Homeowners Coverage and claims"
Commented on 2014-09-30 21:26:06 EST
"I would say this is a high rating considering the crap they have pulled. I told them when I got my renters insurance that I would not be living there for more than a year so I did not want the policy to continue after a year. They had me set up a ONE TIME deduction from my bank to pay the insurance in full. The contract said they would notify me if they would be deducting again which shouldnt happen since I set up a ONE TIME withdrawal well sure enough its been over a year and they deducted the full insurance amount for another year. I contacted them and argued with them and they said they would refund me- that was a month ago.... I emailed them an angry email asking why I still hadnt been refunded. I got a lovely email stating that I had been refunded and it could take 7-9 business days... yeah well its been a month so that is a fat lie. I am so angry with this company. They also said they mailed me a notice stating the amount would be deducted from my account- they mailed it to the place where I specifically told them I would not be living after a year I gave them my phone number and email address so that they would know how to notify me. This is a long review but I am seriously angry and would hate for anyone else to have to deal with their run around and all their crap."
Commented on 2014-08-14 11:38:26 EST
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