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SAFECO Insurance Review

SAFECO Insurance Company Information

Customer Rating:
Rating: 2.0631 Reviews SAFECO Insurance has received an average of 2.0 stars out of 5 based on 631 user reviews.

Company History:
We focus on providing the insurance products that matter most to consumers – auto, homeowners and small-business policies. Our business helps people protect what they value and deal with the unexpected. At Safeco, we are intent on offering the best mix of insurance coverages and pricing, and fulfilling the promise of our products when a loss occurs. Our most visible product is the personalized service and support we provide when a customer files a claim – whether it’s a fender-..Read More

Lines of Insurance:
Auto, Life, Homeowners

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, FL, GA, ID, IL, IN, IA, KS, KY, LA, MD, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

SAFECO Insurance Satisfaction Survey

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Contact Information for SAFECO Insurance

Company Contact Info:
Ms.   Paula Rosput Reynolds
4333 Brooklyn Avenue NE
Seattle, WA 98185
(206) 545-5000

SAFECO Insurance Reviews and Customer Comments

"Safeco simply refuses claims. They are bullies and will do whatever they can to screw you. If you complain they retaliate. Worst company I've ever dealt with."
Commented on 2014-04-02 20:57:51 EST
"Super horrible slow and rude service"
Commented on 2014-02-26 13:47:33 EST
"Worst insurance company I've ever dealt with. "
Commented on 2014-02-24 20:24:06 EST
"I was rear ended on Hwy 95 and a company van hit me. The driver admitted looking down at the floorboard and accelerated into me going 65 MPH. HIs insurance company is contesting their drivers culpability and I haven't seen my deductible in six months. Safeco says it is in arbitration and I will not get my money until they get theirs. I have to call them. When asked why they do not keep me informed I was told they have too many customers to do so. Very rude when you finally find the persons involved with the claim. At one point Safeco suggested I the customer contact the other company to move the negotiations forward. Very poor customer servide from Safeco."
Commented on 2014-02-19 22:18:28 EST
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