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SAFECO Insurance Review

SAFECO Insurance Company Information

Customer Rating:
Rating: 2.0640 Reviews SAFECO Insurance has received an average of 2.0 stars out of 5 based on 640 user reviews.

Company History:
We focus on providing the insurance products that matter most to consumers – auto, homeowners and small-business policies. Our business helps people protect what they value and deal with the unexpected. At Safeco, we are intent on offering the best mix of insurance coverages and pricing, and fulfilling the promise of our products when a loss occurs. Our most visible product is the personalized service and support we provide when a customer files a claim – whether it’s a fender-..Read More

Lines of Insurance:
Auto, Life, Homeowners

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, FL, GA, ID, IL, IN, IA, KS, KY, LA, MD, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

SAFECO Insurance Satisfaction Survey

Overall, how satisfied are you, with SAFECO Insurance?


Contact Information for SAFECO Insurance

Company Contact Info:
Ms.   Paula Rosput Reynolds
4333 Brooklyn Avenue NE
Seattle, WA 98185
(206) 545-5000

SAFECO Insurance Reviews and Customer Comments

"I would say this is a high rating considering the crap they have pulled. I told them when I got my renters insurance that I would not be living there for more than a year so I did not want the policy to continue after a year. They had me set up a ONE TIME deduction from my bank to pay the insurance in full. The contract said they would notify me if they would be deducting again which shouldnt happen since I set up a ONE TIME withdrawal well sure enough its been over a year and they deducted the full insurance amount for another year. I contacted them and argued with them and they said they would refund me- that was a month ago.... I emailed them an angry email asking why I still hadnt been refunded. I got a lovely email stating that I had been refunded and it could take 7-9 business days... yeah well its been a month so that is a fat lie. I am so angry with this company. They also said they mailed me a notice stating the amount would be deducted from my account- they mailed it to the place where I specifically told them I would not be living after a year I gave them my phone number and email address so that they would know how to notify me. This is a long review but I am seriously angry and would hate for anyone else to have to deal with their run around and all their crap."
Commented on 2014-08-14 11:38:26 EST
"Get another insurance this company doesn't care about its clients. I have both auto and home. I could write a whole page with details about why no to get an insurance with them. I can assure you will get a better insurance in a third world country then here. "
Commented on 2014-08-06 08:38:54 EST
"This company does NOT cover roof damage. I've been paying safeco for home insurance for over 30 years and never made a claim until now and they won't fix my roof.DO NOT USE THIS COMPANY"
Commented on 2014-08-01 18:30:34 EST
"This company will not cover anything and to boot they are very rude on the phone. My home sustained over 30000 in damage from a storm and they claimed it was a maitinance issue... Very unreasonable"
Commented on 2014-06-23 15:37:00 EST
"Disgusted and not able to pay the new premium from this company. Been with SAFECO for nine years and never had a claim. My house payment is going up 125.00 a month for additional insurance they have put on my policy. The house is worth 139000.00 and would be lucky to get that for it. 2200 square ft in house. they have placed replacement value up to 28800000 plus several other increases in policy resulting in 125.00 a month more added to my monthly payment. This is not acceptable to me and will have to look elsewhere for more affordable monthly payments. Amazing Home values have lowered and insurance goes up. Also where I live property taxes have gone up two years ago but house values have not. Everything has gone up in price including food and as I am elderly I have the same amount of money and it's not keeping up with inflation. In other words It makes me wonder how I will survive or if I will be able to survive."
Commented on 2014-06-15 17:05:12 EST
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