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Oregon Mutual Reviews and Customer Comments

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These are comments left by site visitors who have completed a survey for this company. The comments are unedited and shown in the order the surveys were received. If you would like to participate, just click the "Take a Survey" button at the end of these comments.

"VERY difficult to work with. I filed a claim on damages my car sustained while parked in front of my house while I was away at work. Though I gave my work number on my claim the adjuster called my home number and left a message to return his call. I did so three times and it wasn't until I wrote to the admin office several days later to inquire that the adjuster returned my call. He hemmed and hawed called me a few times about the difficulty in getting information from his contacts then finally on the 30-day deadline did I get a call telling me based on information he could "cut me a check." I asked for a recap in writing which he said he would send me by email the next day but 3 days later I still haven't heard back. They're operating within insurance guidelines but definitely not following through with the supposed "customer service" promised. I definitely suggest NOT signing up with this company"
Commented on 2014-10-01 20:42:00 EST
"Very good Insurance Company. My claim was handeled fair and fast. I used to be with GEICO and I'll never go back there. You're strictly a number with them"
Commented on 2014-07-25 15:41:18 EST
"Reasonable premiums and good overall service. I really like to deal with my Insurance Agent."
Commented on 2014-07-11 02:10:31 EST
"Very good insurance company. They have been in business for about 120 years and provide good insurance coverage and very good claims handling/service. I will continue to do business with them and my great Insurance Agent"
Commented on 2014-06-06 16:37:53 EST
"My husband did 10k in damages to his truck while driving his truck on the river bank. Oregon Mutual covered it no questions asked. The assessor was not able to accurately estimate the damages until the shop had pulled the entire front suspension apart but Oregon Mutual was so exceptionally easy to work with. We had a check in our mailbox for the amount minus our deductible before the parts had even arrived at the shop."
Commented on 2013-11-19 18:29:15 EST
"Have waited over a year for my claim all they do is stall. Buy a lotto ticket your odds are better than getting paid by these losers. Run from this company. "
Commented on 2013-01-24 17:57:42 EST
"After about 20 years with Oregon Mutualboth home and auto with no at fault claims made until this year 2012 the company has decided to increase my homeowners premium by 17 percent. I expect they will also increase my auto premiums as well. Would not advise anyone to do business with them."
Commented on 2012-06-25 19:31:45 EST
"Very unprofessional Its been over 9 months and claim still not paid. They keep saying they will pay it but they are not. Now its reported on my credit twice and still cant get anything done. Horrible Company to work with."
Commented on 2012-04-20 15:54:46 EST
"This company is a scam. They will do whatever it takes to NOT pay out on a claim."
Commented on 2012-03-12 12:09:17 EST
"7 month claim not settaled"
Commented on 2011-12-22 17:44:00 EST
"Low prices. Full coverage. Pays claims quickly."
Commented on 2011-09-21 23:07:23 EST
"very professional"
Commented on 2011-08-28 17:54:49 EST
"raised rate over 250% for no reason "
Commented on 2010-09-20 23:01:57 EST
"scratched a car in a lot, left msg. people claimed much more damage than was done. OM paid off and raised our rates because it was over some limit. Agent forgot to add comp and collision to daughters new policy, (first car). 1 month later comprehensive claim, agent told OM his fault, They refused to pay. Cheap prices, very tight with paying out claims. "
Commented on 2010-06-17 01:20:30 EST
"Talking to these people is like talking to a used car salesman; nuff said."
Commented on 2010-01-13 13:09:44 EST
"Difficult knowing who you are insured by. After filing a claim Oregon Mutual subs it out to other companies and some of these are not nice people. After settling over accident then Oregon Mutual cancels policy. A very frustrating company to work with"
Commented on 2009-10-18 19:53:09 EST
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