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Primerica Insurance Reviews and Customer Comments

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These are comments left by site visitors who have completed a survey for this company. The comments are unedited and shown in the order the surveys were received. If you would like to participate, just click the "Take a Survey" button at the end of these comments.

"I love the fact that my agent took the time to teach me and not sell me. I had no idea about financal planning my future is now brighter because of him."
Commented on 2014-02-15 18:39:14 EST
"Agents are very knowledgeable on products and assisted me in other products. Insurance term policy is very inexpensive."
Commented on 2014-02-07 13:48:22 EST
"When we filed our claim they honored our claim quickly."
Commented on 2014-02-05 10:11:04 EST
"This Company have open my eye a lot. For the same price that I was paying my whole life insurance. They gave a better life insurance Term and help me opened a retirement account for me and my Wife.... I love the fact that they help me save more money from vanishing in the cash value.... "
Commented on 2014-01-16 16:03:54 EST
"Great company. Agents FIGHT for you in the event something comes up."
Commented on 2013-09-07 19:18:30 EST
"Solid company Great service and very attentive to our needs and all our questions I wouldn't go anywhere else"
Commented on 2013-07-25 18:09:16 EST
"Primerica has shown to be there for those in need of education on insurance and doing what's right. I've been a client of this company just over 5 years now and have to say it is quite a unique company since it's serving and providing for those who have no guidance."
Commented on 2013-04-11 11:44:49 EST
"I have found that this company does 100% of the time what's right for the family. Family banding great insurance concept so you don't have to pay policy fees for each member of the family separately. "
Commented on 2013-03-29 21:40:09 EST
"Very costly for what you get...Too expensive."
Commented on 2013-03-06 09:54:04 EST
"The policies are straight forward. Term for the lengthof time I need it for a reasonable price. Terminal illness rider was built in that allowed us to get 40% of our policiy up front so that we could get caught up on our bills. Took a lot of fiancial stress off. Paid in less than 10 days of death claim."
Commented on 2013-01-17 16:32:24 EST
"Excellent service. They offered a complete analysis of my finances at no charge. Very professional"
Commented on 2013-01-15 07:52:38 EST
"Primerica is the best"
Commented on 2012-12-25 15:54:42 EST
"Great personal service Education and service is what I needed. "
Commented on 2012-11-11 13:10:29 EST
"Primerica paid the death claim with interest in 14 days of our submitted claim. Primerica Life also added interest to the death benefit for the date of death. Primerica Life Insurance was extremely helpful before during and now after our claim"
Commented on 2012-09-22 15:35:06 EST
"like any other company they have agents that are willing to help you and agents who just want to make a commission out of you. 6 months earlier some primerica agents came to my house to sell me insurance which i was very unhappy with them because they took my W-2 tax form to do a financial needs analysis and to this point they havent return it to me. however 5 months later another agent came to my house and my perspective to them change regarding what happen in the past with the other primerica agent the new agent showed me step by step and took the time to explained to me everything about my policy. "
Commented on 2012-07-28 17:00:59 EST
"The death claim was pais out without the Insurance corporation of BC even finishing their investigation. took about 9 days for the check to be in my hand."
Commented on 2012-04-19 20:36:29 EST
"They took the time to actually educate me rather than just sell me. "
Commented on 2012-04-19 01:50:40 EST
"my brother had aids and passed away. he had not paid his premiums for over 6 months and Primmeria paid the 100000 claim anyway. i cant say enough about the great service. oh yea he had a small policy with pru and they took forever. What a great company"
Commented on 2012-03-17 20:54:31 EST
"They took the time to educate my wife and I before we did business with the company. We felt informed before moving forward without any pressure to buy. I have referred Primerica to all my friends and family."
Commented on 2012-02-18 18:50:41 EST
"The child and disablement riders are fantastic. Very reasonable rates. "
Commented on 2012-01-27 10:20:07 EST
"This company absolutely did exactly what they said they were going to do They helped my husband and I not only have proper protection but they helped us reach true financial independence They are true and anyone who hates on Primerica has no clue what they do to help average and ordinary families like mine They even delievered my husbands life claim 5 days after they recieved the death certificate. I love this company and will referr everyone I know to them. "
Commented on 2012-01-18 15:41:41 EST
"They take the time to explain and teach you about insurance. I knew nothing and they helped me understand this confusing subject. Now I realize the benefits of Term Ins and why its the right product for most consumers."
Commented on 2011-11-27 16:45:51 EST
"very very slow to payout"
Commented on 2011-11-22 15:36:03 EST
"They told me the truth about life insurance and explained in detail the differences between each kind. Something that was lacking when I researched the subject with other companies."
Commented on 2011-10-17 23:02:10 EST
"I really like that Primerica will only do whats best for the client. If their product does not benefit your current situation they wont implement. Its all about the client."
Commented on 2011-10-07 16:56:21 EST
"The analysis provided is awesome!!"
Commented on 2011-02-27 18:17:46 EST
"The Agents are very knowledgable and respectful. They answer all your questions and are always available when you need them. They are your Agent for life."
Commented on 2011-02-22 08:50:38 EST
"Since I had this Policy I never had anykind of Problem. I Thankfull that my Family is protected with this company. And the agent help me professionally in all the questions that I had."
Commented on 2011-02-04 20:32:27 EST
"Its no surprise that Primerica Life sells more term life insurance than any other company. LEVEL Term, not increasing, not decreasing, not Return of Premium, but LEVEL. They are respectable, the agents I have worked with have had my best interest in mind, and they take the time to educate you, make an assessment FIRST, then help you get what you need. The company is debt free and pays more than 2 million dollars a day in death claims. Put 2 and 2 together and you will find that they are the best life insurer available."
Commented on 2011-01-24 11:37:33 EST
"With all its features and benefits, Primerica has the best value term life insurance on the market."
Commented on 2011-01-19 15:55:03 EST
"Like any company, finding the right agent is critical. I have made multiple changes to my policy without any problems. I would recommend working through a knowledgable agent to make changes and answer questions instead of using the 800 customer service line."
Commented on 2010-12-31 11:50:49 EST
"great and professional "
Commented on 2010-12-31 00:17:58 EST
"Very unprofessional! Agent did not handle our affairs in the manner we had requested, basically took our money and then refused to work with us. Service department is horrible. Customer service is a recording. Impossible to make any changes to policy, and almost impossible to cancel policy. Still trying to have direct withdrawal stopped! I will be campaigning against this company, until they resolve these issues! "
Commented on 2010-12-29 12:36:24 EST
"this company is here for the people and they always put us first. i give this company a million thumbs up. this company is undoubtly the best company cause they do whats right all the time."
Commented on 2010-11-28 09:48:29 EST
"I love this company. They come to you, they sell you what you need not what they can get out of you. Very solid company financially!"
Commented on 2010-11-02 17:09:09 EST
"Primerica actually cares about people and pay out on their death claims unlike many other companies that try to tie up death benefits in lengthy litigations in hopes of settling for less. I would recommend Primerica Life to anyone looking for affordable, and more importantly, reliable, life insurance!"
Commented on 2010-10-29 11:00:25 EST
"Totally focused on making sure I had just the right amount of protection for my family.. I was paying $250 a month for a policy by WFG which covered me for $250k and my wife for $150k. Thanks to Primerica, I now have $750k on me and my wife has $25o all for $98 a month for the next 35 years! awsome.. "
Commented on 2010-10-22 14:18:13 EST
"Customer Service is the best! "
Commented on 2010-09-29 15:21:30 EST
"very simple and straight forward."
Commented on 2010-09-24 15:49:01 EST
"Primerica is great. i tell everyone to go with them!!!!!"
Commented on 2010-09-21 01:11:08 EST
"Makes sense. Seviced good."
Commented on 2010-08-21 16:32:35 EST
"To many lies and when they are finally contacted, they delay any needed action and try to avoid answering any questions. I truly believe they have no idea of what it is they are supposed to do."
Commented on 2010-07-23 23:40:16 EST
"The BEST customer service I have ever had."
Commented on 2010-07-01 13:00:44 EST
"I love how primerica teaches people to become financially independent. Most insurance companies want you dependent on them for all our lives but Primerica teaches you how to properly insure yourself when you have the greatest need (when your younger) but then how to prepare yourself financially to become self insured. "
Commented on 2010-04-30 19:33:12 EST
"Our Primerica agent helped us get almost five times the coverage that we had with our previous universal life policy, for just over half of what we had been paying with our old company. Our Primerica agent also set up IRA accounts using several mutual funds. We finally understand our finances and feel secure about our future."
Commented on 2010-04-30 01:43:08 EST
"This company is great. Follow up with their clients are amazing."
Commented on 2010-04-20 01:38:04 EST
"After researching all of the insurance companies Primerica is hands down the very best"
Commented on 2010-04-15 11:44:11 EST
"This is the best company there is, not only do they do the right thing for people, but they educate them on becoming financially independent by the time they retire. unlike, other cash value companies who rip of their clients with universal, whole life and other life insurances that will just devastate families. primerica will sell them term life insurance and show them how to invest the difference so that they can have their money working for them. a universal or whole life insurance will be sold to the client as and insurance with a savings attached to it, what they do not tell their clients is that when they DIE, their family will not get both they will only get one or the other. with primerica when the client dies the family will get both the face value of the term insurance and the money that they have invested in real ira accounts not savings accounts that mislead clients into thinking that it is a real retirement account."
Commented on 2010-04-05 16:22:08 EST
"if you want the best personal service and best coverage at the ceapest rates then look no further. the people at primerica are honest trust worthy people who will treat you right all the time not some of the time."
Commented on 2010-03-13 03:15:04 EST
"The cost/value from this policy is unbeatable. This is by far the best term life insurance in market."
Commented on 2010-03-06 13:38:02 EST
"Rates upped more than double for same coverage after had policy for 30 years."
Commented on 2010-02-23 15:00:05 EST
"Am impressed that Primerica Life holds over eight times the required cash reserves, hope I never have to use it but am glad it is in place. Really appreciate the service and the readiness of my agent to answer questions and meet with me on other matters with information and a great attitude. HIGHLY RECOMMEND!"
Commented on 2009-10-23 21:52:11 EST
"A standup company that really looks out for their clients! "
Commented on 2009-09-17 20:42:39 EST
"Great concepts from people that care at heart."
Commented on 2009-08-20 02:49:32 EST
"Great company with great customer service!"
Commented on 2009-07-03 23:56:32 EST
"Great company! "
Commented on 2009-06-18 22:18:31 EST
"Primerica Had Taken Care of a Familys Death claim last year was not hard to get ahold of and paid it quickly so i insured myself with them"
Commented on 2009-06-08 18:03:07 EST
"Best Insurance Company Ever!!"
Commented on 2009-05-26 18:57:28 EST
"This company works for me"
Commented on 2009-05-15 03:02:42 EST
"I trust my agent with my life."
Commented on 2009-05-02 15:53:31 EST
"I love the customer service from primerica specially because the really care the family,also me and my family feel very protected with the life insurance that also covers(protect) in event of war,so that talks how very solid company is."
Commented on 2009-04-23 12:20:01 EST
"Great products and great financial concepts!"
Commented on 2009-04-09 14:37:01 EST
"Primerica is the best way to have a complete financial plan that will cover all your financial needs. I will definitely recommend Primerica, to be take advantage of its products and I will also recommend it as a company to work for"
Commented on 2009-03-25 12:51:23 EST
"best insurance an low cost."
Commented on 2009-03-15 13:27:36 EST
"Extremely Knowledgable agents who to time to explain things in simple terms. After tons of research, Primerica has the best value in their policies for extremely low, compettive rates."
Commented on 2009-02-24 17:08:45 EST
"They do the right thing 100% of the time. Finally, a company that understands middle-income families and will help them even if they don't have $100,000 to invest. They looked at everything and what was best for our situation and our future."
Commented on 2009-02-06 02:42:36 EST
"Paid claim very fast with in 2 days of recieving the certificates -- much faster than the group life insurance from the job."
Commented on 2009-02-04 00:43:45 EST
"The agent had me cash in old dividend paying whole life policies to buy their term life insurance and "invest" the difference. It made sense at the time but I have since learned that I don't need anywhere near as much life insurance as the Primerica agent showed with his "Financial Needs Analysis" program. I feel duped."
Commented on 2009-01-11 16:33:51 EST
"My dad had a policy with Primerica and when he passed the company was great to my mom. I have a policy with them and they are the best no question "
Commented on 2008-12-21 14:24:02 EST
"My wife and I make a comfortable 6 figure income. Although we make this, we were still in debt. I would say more so than most other people. Someone from Primerica came and sat down with us about 7 years ago. Today, we have paid off all of our debt with the exception of about 42,550 on our home. We were hitting almost 289,000 in debt. If Primerica would not have come in we would have been lost. On top of that, we were paying on a life policy that is now cut in half with triple the coverage. I see most of the comments about Primerica and I know that there is one thing they all have in common. Those people are basing their opinion on most false information. I owe my agent my life and he is now a great friend of mine. Thank you Primerica."
Commented on 2008-12-16 01:06:09 EST
"My experience with Primerica has been a very good one. This is a company that is straight forward and upfront about their products and services. A company that doesn't sell a bunch of junk to people just cause they don't know whats going on."
Commented on 2008-11-30 21:40:52 EST
"The agent took the time to review the policy page by page, article by article so I would understand exactly what I had. My previous policy was still in the original envelop and had never even been opened. When I did go through my old policy, I really had my eyes opened! I'm glad I found Primerica!"
Commented on 2008-11-21 11:33:42 EST
"They were the only company that I've dealt with that actually took the time to educate me about how all the different product worked. We've been clients for over 10 years and it has all gone just like they said it would. "
Commented on 2008-11-11 11:12:10 EST
"We were approached by a friend to join Primerica. This friend says that in order for them to get a promotiontto sell this insurance they have to get 3 contacts and sell 3000 points/dollars worth of insurance and have 3 people under them to get ahead. This insurance company recruits people by word of mouth in order for the privacy of the selling technique not to be cold calling. After reading the reviews it appears to us that this company is a big scam, and a molding the pyramid sceme. The video's they play to enhance the company and join as an agent are not professional."
Commented on 2008-11-10 11:57:01 EST
"My husband and I have paid over $35,000 in premiums for term insurance. What a waste!"
Commented on 2008-10-23 07:20:33 EST
"Very Consumerer friendly. They don't just sell they teach. The best financial experience I have ever had!"
Commented on 2008-09-26 10:57:01 EST
"The use of their Financial Needs Analysis to determine the amount of insurance coverage gave me real peace of mind. My coverage amount was also very affordable, and I now have extra I can put away for retirement and an emergency fund. "
Commented on 2008-09-23 08:48:55 EST
"doesn't do anything for you, agent very seldom returns call.wanted me to renew policy before needed, wants to more than triple monthly fee for same amount of term insurance, when I can get it for a lot less at another company, I am trying to cancel policy, cost is way to much and I don't need it, can't get a return call,only seem to want to talk to you if you are interested in increasing policy amounts."
Commented on 2008-09-22 20:10:07 EST
"The company is great and the only reason I may not renew my insurance with them is because I am set up on a program. So when my insurance expires I will have enough money in an investment account and I will not need insurance. My premiums will be better suited in a good mutual fund."
Commented on 2008-09-18 10:58:57 EST
"very good on claims"
Commented on 2008-09-16 11:32:50 EST
"I cannot believe that nobody has mentioned how they constantly try to recruit you. The agents make money by having people work for them, so they are extremely pushy about asking EVERYBODY to join their company. It makes them lose a huge amount of credibility in my opinion."
Commented on 2008-08-26 18:00:51 EST
"Had a good friend pass away last year unexpectedly. Primerica and the Primerica agent took care of everything with absolutely no effort on the family's end. I refer them to everyone I know."
Commented on 2008-08-25 12:23:44 EST
"This is the worst company I have ever dealt with. the representatives are awful and keep totally messing up my policy, are unresponsive, they lie and are completely unprofessional."
Commented on 2008-08-21 10:26:32 EST
"Helped my family so much that I ended up joining the company! Hopefully I can help others as much as they have helped us."
Commented on 2008-08-01 20:05:53 EST
"This is a true American Company that helps us. If people only knew how other insurance companys try to rip you off. Get educated in how life insurance works and you can clearly see some people are just out there for your mom. Priamerica is for you. Don't take my advice or listen to anyone else. 9 times out of 10 people are usually wrong when they criticize someone. Its better if you try to see for yourself. God bless"
Commented on 2008-07-23 15:42:34 EST
"great company to deal with. the best!"
Commented on 2008-07-08 17:30:12 EST
"We haven't had to file a claim, however, we have had to talk with customer service to move payments around. They were kind and helpful and didn't take it personal that we needed them to work with us when our financial situation took a turn for the worse. As a result, we've been with Primerica (life and investments) for the entire 8 years we've been married."
Commented on 2008-06-28 13:17:27 EST
"Very convienent and affordable. Also a creditable company."
Commented on 2008-05-29 23:39:14 EST
"great insurances"
Commented on 2008-05-26 22:28:42 EST
"Agents are very informative and are looking out for the consumers interest 100% of the time"
Commented on 2008-05-20 03:12:43 EST
"After I got the insurance and needed to file a claim I heard some bad things about them but I have no idea why because they did everything quick and they were very helpful. I plan on staying with them."
Commented on 2008-04-30 20:00:35 EST
"Primerica is more than just a life insurance company. They do a complete financial plan for you from eliminating debt and building wealth for retirement."
Commented on 2008-04-21 20:33:59 EST
"waish i had this company years ago my wife is now a rep very happy "
Commented on 2008-04-02 11:13:37 EST
"Great company. The Guaranteed Insurability and the Increasing Benefit Rider are really great products within the policy, that other companies SHOULD have in theirs, but don't."
Commented on 2008-03-25 13:30:08 EST
"Educated me very well on the pitfalls of whole life. Whole life is the biggest scam on earth. I wasted alot of money I'll never get back by paying into whole life. I went with Primerica for logical reasons. They only advertise by word of mouth. And to be the #1 insurance company in the business by only word of mouth, they must be doing the right thing for their customers if they can be number one on referrals only. Thanks to Primerica, I'll now be debt free in 8 years instead of 30."
Commented on 2008-03-19 17:20:03 EST
"Primerica has a great program that works. If you only follow half of the program then it only works half of the way. Buy term and invest the difference is strong and out performs most if not all wholelife policies. What is not mentioned in here is that Primerica does not advocate having life insurance for your entire life. You only need it while you are saving up your retirement. When Primerica started it was meant to replace whole life policies that offered lame at best cash value. You were supposed to then invest the difference into one or more of the family of funds (8% to 12%)that they offer the most of the time (95% or better) out performed the return of cash value in the whole life policy(3%). "
Commented on 2008-03-16 11:08:35 EST
"term insurance is still the best, and they have a competitive rate."
Commented on 2008-03-06 18:48:52 EST
"I have Farmers, and was talked into Primerica by a slick agent with all of the promises in the world... they don't hold a candle to Farmers and I can't imagine that they will be in business much longer."
Commented on 2008-02-22 18:14:23 EST
"The best company to have a life insurance with and im very glad that Primerica helped me with my finances and my debts to pay them sooner."
Commented on 2008-02-16 14:05:37 EST
"This is a great company, a great gateway to financial freedom! "
Commented on 2008-02-12 23:11:27 EST
"Helpful knowlegable agents who provide great service."
Commented on 2008-02-06 19:28:18 EST
"Primerica's Financial Need Analysis has helped my wife and I to pay down debt and build up savings. To decrease the need for life insurance."
Commented on 2008-01-25 10:59:42 EST
"Great company. Interested in helping people out. Which is more than i can say for most of the other firms!"
Commented on 2008-01-23 10:51:06 EST
"Joined the company in 1986. got uot. bought a policyfor family of 5, 20 year term and had to renew at the end of that term. premiums almost tripled. of course due to age and yes, it is a term policy. I knew that going into it. to keep my 50,000, could only afford the 10 yr term. so when I hit my late 60's, it will be more!!!! not putting away the so called savings as they say to do. Probably get what my parents have, at $80 month for a lousy 5,000 just for burial. you live you learn, then you die!"
Commented on 2008-01-16 13:59:26 EST
"The Policy I have is Term Life.. I'm now 70 years old. I got a letter stating that the rider for me will be dropped after all the years I've been with them. However, they will still cover my husband until he's 100. The cost for life insurance at my age is outrageous.. Don't know what I will do at the current moment.."
Commented on 2007-12-27 19:23:11 EST
"I recommend the products to many others, because of what I've seen in the markets. There are many other lenders and insurance companies that don't educate and inform you of how these policies work and Primerica does!"
Commented on 2007-11-12 21:05:01 EST
"After 9/11 did anybody know that Primerica was the only insurance company that paid every single death claim. Technically by law insurance companies don't have to pay claims for insureds that die as a result of war. This falls into one of the four major parts of the insurance policy under the exclusion. The specific exclusion is referred to as War Exclusion. Unfortunately 9/11 was declared an act of war, which meant insurance companies didn't have to pay the death claims of those who were insured and lost their lives in the 9/11 disaster. However though as I said in the beginning, Primerica paid every single death claim. This is not to say that other insurance companies didn't pay any death claims. For those who don't know, the reason why War can void a clients contract if he/she dies in one is because generally in war there are a high number of casualties and having too many casualties could result in a insurance company possibly having to go out of business."
Commented on 2007-10-21 03:51:27 EST
"Great company as they don't try to sell you expensive insurance like other companies do."
Commented on 2007-10-05 07:50:33 EST
"great company"
Commented on 2007-09-26 13:55:00 EST
"I have had a wonderful experience with Primerica and would just like to address the individual above who complained about being dropped due to non-payment and then had a rate increase upon reinstating the policy. It is not simply because Primerica is difficult that this happened to you, it is the LAW. Once payment hasn't been received after the grace period you are automatically dropped, which is stated in the policy you signed. It also states that when the policy lapses or the time period is up, you will be reaccessed at your attained age (the age and health condition you are when re-applying for the insurance). All insurance companies are required to operate this way, with subtle changes depending on the state you live in. "
Commented on 2007-09-25 14:50:17 EST
"Primerica has a superior A+ rating everywhere you go. It has the best renewal rates and best products. As the company advertisement is based on word of mouth of course there are going to be personality and lacking information opinion clashes. If you base your decisions on other people's opinions (and they may not be doing much better of than you are), recap your outlook on life and experience it yourself for real, before giving the wrong advice to others. You will find a lot of complaints, but what did you find so credible about google to bet your life on that everything there is true? The bigger the company, the more complaints there are going to be. It's plain common sense."
Commented on 2007-08-19 11:02:18 EST
"After 18 years of making payments to Primerica, they stopped providing statements to me for quarterly billing. Upon my investigation with them they told me I was dropped due to lack of payment. I never received any notification of my account being late or dropped. I submitted applications to be reinstated. Primerica will but at almost 3 times what my original quarterly amount. Primerica stated the rate chage was due the use of tobacco products. Hey, this is LIFE insurance NOT HEALTH insurance. These people knew that I was going to die sooner or later when I signed up wit them in 1989. I hoestly believe this is a coorporate policy to drop older accounts. I dearly like to know what Primerica's track record is in this area. "
Commented on 2007-07-09 08:53:11 EST
"Very nice people."
Commented on 2007-07-03 17:12:38 EST
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