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Amica Insurance Review

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Amica Insurance Company Information

Customer Rating:
Rating: 3.5430 Reviews Amica Insurance has received an average of 3.5 stars out of 5 based on 430 user reviews.

Company History:
Founded in Rhode Island in 1907, the company opened its first branch office in 1941 then proceeded to add homeowners' insurance in 1956 and marine and personal excess liability insurance some years later. The company moved its headquarters to Lincoln in 1994. Amica has over 3,200 employees and 43 offices nationwide. The company is the oldest mutual insurer of automobiles in the U.S. ..Read More

Lines of Insurance:
Auto, Life, Homeowners

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

Amica Insurance Satisfaction Survey

Overall, how satisfied are you, with Amica Insurance?


Contact Information for Amica Insurance

Company Contact Info:
Chairman/President/CEO   Robert A. DiMuccio
100 Amica Way
Lincoln, RI 02865-1156
1-800-652-6422

Amica Insurance Reviews and Customer Comments

"I have had Amica auto insurance for 15 years. Always pay premiums in full up front and have never filed a claim. Several years back I got a speeding ticket. I was speeding to avoid a serious accident because of another driver's actions. I pleaded "guilty with explanation' and the judge gave me a minimum fine. Amica however didn't want to know about my explanation. They merely charged me an additional 160 more than my court fineeach year for three years on my policy. That was the legal limit they could charge or I'm sure it would have been more. My annual policy cost has increased every year since I began with them the last three years more than 15% per annum. I don't trust them in the least but did some exploring for cheaper rates and came to believe that most insurance companies are in cahoots. Is a 15 reduction worth the hassle? The devil you know...."
Commented on 2014-11-01 05:37:18 EST
"Amica uses bait and switch tactics. They quote your policy have you switch to their company then "discover" additional reasons to drastically increase your rate. I had read this from other reviewers and thought they must have had extenuating circumstances. But I went with Amica because the "friendly customer service" and the company did exactly what I feared they would. Another disappointment with Amica is the "friendly customer service". Once you sign with this company you will spend days trying to get someone back on the phone with you. That's a huge indication of how they would handle any claims you would file."
Commented on 2014-09-25 09:10:22 EST
"AMICA has great customer service and they have always been there when I needed them. Their rates are very competitive plus I get a dividend check from my homeowners policy every year. I have recommendeed them to a number of friends."
Commented on 2014-08-14 06:46:00 EST
"We've had Amica for 5 years with auto home RV and an umbrella policy. I've paid them over 13000 to date and I have cost them nothing. No claims so far. Basically they have gotten 16000 from me totally for free. Each year they send us a renewal for home insurance that is considerably higher than the previous year with various numbers adjusted so that the increased premium is not easily compared to the previous year for the same coverage. Our property miraculously increases in value by 20 or 30 percent every year according to their "calculations". They also keep jacking our premium up irrespective of property value. They just quoted me a jacked up premium at 20% higher this year for the same coverage as last year. They get nervous and sound like they have something to hide when I talk to them and they refuse to be reasonable. They apparently don't like repeat business from good customers who never file claims. I am dumping them. "
Commented on 2014-08-08 17:31:56 EST
"Fast courteous service in all respects. "
Commented on 2014-06-30 04:03:30 EST
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