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Review: Response Insurance |
Company Information
Company History: Founded 1995, funded by Morgan Stanley. ... |
Survey Results
Overall, how satisfied are you, with Response Insurance?
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Contact Information
Company Contact Info:
President Mory Katz
500 South Broad Street
Meriden, CT 06450
203-634-7200 |
Comments
"I recently submitted a claim due to vandalism. The damage was over $4200.00. Response wants to charge me a betterment on my whole vehicle. I agree that some parts of my vehicle (top and hood) would be better because of the paint being slightly dull, however all other areas of my vehicle were nice and shiny. The insurance company has only given me $2800.00 towards the damage and I have a $250.00 deductible. This is totally unfair. When I had Allstate, my daughter ran into a fence, my whole vehicle (older than the one currently damaged) had to be repainted and I was never charged a betterment."
2008-10-30 09:24:31 EST
"I took a chance with these people and it started out well, the people were nice and helpful, but then it seemed like I got a letter every 2 weeks asking for some obscure infirmation or changing the policy/pricing. I got very little help clearing this up so at the end of the 6 month policy I told them I would not renew. However at the end they chose to renew on thier own for 2 weeks, they then sent me a cancellation notice and a bill. I called and sent them a fax, showing my decleration page from my new policy showing I was covered. I was told it would be taken care of, and they did...they sent it to a collection agency. Now I'm spending more of my time clearing this up. Good luck to the rest of you, but I'll stay with my big company with a local agent...I saved money and I've got someone face to face if there is a problem! "
2008-10-10 17:58:42 EST
"Gave me the run around because my son uses my address for his mail. He travels for his work and they cancelled my policy because they said he lives with us. Not a very trusting company. They also were very hard to deal with when I bought a new vehicle and wanted to add it. They seemed like they don't really want my business."
2008-09-30 16:12:53 EST
"Made the claim one week ago and just now someone is comming to look at my truck. I had too call them twice before I was able to get a rental."
2008-09-08 12:25:48 EST
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