Comments "Response insurance has increased my auto insurnace by nearly $600 a year. Their excuse is "Florida raised the rates".
I have been with this company for more than ten years. I have never filed a claim or have any moving violations. My credit score is in the excellent range.
The excuse "Florida raised the rates" was bogus and a flat out lie as Response requested the increase. I will be firing response as my auto insurance due to their lie. Response insurance can find some other excellent customer to rip off as I will NEVER use this company again!
" 2009-06-16 09:10:52 EST
"Being bought out by Unitrin Direct" 2009-05-08 13:24:04 EST
"Everyone that I have dealt with has acted prpfessionally and courteously. My claim was due to my negligence and although my rates increased I believe the charges were in line with the expenses they incurred.
I am somewhat concerned regarding their acciquisition by Unitrin, and I will xompare rates prior to my next renewal, but they would have to increase substantially before any of the so-called "top 20" would be competitive. Since I have had none of the issues that I read about related to botched claims and rudeness, I must question the veracity of those authors in light of my own experience.
" 2009-05-07 13:44:17 EST
"I missed one payment (b/c I pay bills online and the payment never went through) and they dropped my insurance w/out notification beforehand! I had been a loyal customer for 10+ years and had never missed a payment, they told me that this did not matter to them...that they have known people to purposely not pay just to get the insurance cards...they did not care about 10+ years of loyalty. " 2009-04-08 18:04:48 EST