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Review: Secura |
Comments
These are comments left by site visitors who have completed a survey for this company. The comments are unedited and shown in the order the surveys were received. If you would like to participate, just click the "Take a Survey" button at the end of these comments. |
"The fairness of our settlement was fine, but our claim wasn't handled in a timely manner, and our adjustor gave the impression of being adverse to working on our claim. We felt that it was dragged out."
2007-06-11 17:22:08 EST
"We've had two claims and our adjuster called us within hours of making the claims. He was thorough and very helpful."
2007-06-26 15:21:47 EST
"Anytime I disagree with the adjustors suggestions to accept a reduction in my dectible instead of replacing an item, he slows down the repair process. It took them over 30 hours to repond to my call my major wind damage to my home. They have not been forthcoming as to what my policy legitamatly provides me. I feel as though I need an attorney as a liason between them and me."
2009-01-07 09:05:24 EST
"1998 letters from Secura told me I needed to replace my roof because of black spots. Roofing contractors said roof was sound - just mildew/mold on shingles. 2007 letters from Secura told me I had cracks in my driveway and that I needed to fix it. Changed companies that year"
2009-03-26 15:27:58 EST
"Dragged out claim, said it was covered, then when they found out the extent of the damage, turned around and denied it. Horrible customer service, went through several adjusters, who were not upfront or honest. Would not recommend this company to my worst enemy."
2009-05-05 16:38:16 EST
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