Comments "Had Shelter for 20 years...three claims, 2 auto, 1 home fire. I was never cancelled or rated up. Excellent service and quick NO hassle claims! However later I ran into some finacial trouble and needed to save some $$$. I shopped and found that I was paying almost $700.00 a year more compared to other companies. I had to switch...hated to, but agent would not work with me on lowering rates. If you can afford them...Their a great company!" 2008-10-13 20:27:38 EST
"Had Shelter Insurance for a long time for 2 cars. One claim - hail damage. Totaled my aging car so I wasn't happy, but the claims process went smoothly and I had a check quickly. Now that I am seeking homeowners insurance too, it looks like their rate is mid-range and I will go with someone cheaper for now." 2008-06-09 22:14:25 EST
"I used this insurance company for 20 years--since I could drive. How do they repay me: by booting me off of my policy for two accidents that occurred within a short time of each other, one of them not my fault. One was a parking lot fender bender and was my fault. The other was caused by a drunk driver and after all the assessments were done it was declared that I was not the at fault party. However before the final assessment, I was kicked off the policy. In the end they said they would sell me a NEW policy but for an inflated rate. Is this how I am repaid for my loyalty and years of accident free driving?" 2008-02-20 11:42:09 EST
"I had filed a claim for hail damage which they denied and then I had 2 small claims, one for theft which I found out that only market value was in my policy and they paid out $500 and upped my premium by $300. Then after a water damage claim the next year which they did pay on, they cancelled me. they made it impossible for me to find insurance elsewhere.This insurance is good only if you never have a claim." 2007-11-23 21:03:13 EST