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Review: Shelter Co. |
Company Information
Company History: Founded 1946 to provide auto insurance to Missouri drivers. ...
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Survey Results
Overall, how satisfied are you, with Shelter Co.?
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Contact Information
Company Contact Info:
President David Moore
1817 West Broadway
Columbia, MO 65218
800-743-5837 |
Comments
"Adjuster treated us like we were scum. Told us what he would do and we could tear out and start fixing ourselves."
2009-09-20 15:46:08 EST
"We filed a claim with Shelter following Hurricane Katrina, for structural damage and lost contents. Shelter did many things improperly, including, but not limited to the following.
They lost our reports and proofs of loss; mailed all our estimates and settlement checks as late as possible within the legal limits -and- mailed them to the wrong address; denied coverage for additional living after promising to pay it; denied reimbursement for our personal labor after promising to pay it; did not return phone calls, and refused to state verbally or in writing any reason for denying coverage.
Note that after they lost the reports and proofs of loss we had sent regarding the items for which we sought payment, they refused to let us resubmit the paperwork, first on the grounds that the adjuster was "too busy" to review them, and then because they insisted our claim was closed.
We were never paid for contents, nor for approximately half the damage that was covered by our policy, and have had to file suit, because their claims supervisor & manager refused to review our case."
2009-09-16 01:43:58 EST
"Me and my wife went insurance shoping for my new home and we had an appointment 3 days before closing, we went and pretty much got everyting done, one day after that appointment that agent call me and told me that they cant insure us unless we get our auto insurance from them, at that moment we had to cancel our current contract for our auto insurance and paid 200$ fee and them pay a 230$ downpayment for a total of 430$ that we had to pay that day to switch our auto insurance!!! but they tolt us that we are gonna be saving 70$ every year... everyting because they dont wanna wait two months until our contract for autoinsurance expire, so now we dont have time to do all the paperwork again because our closing day is in less than 48 hours, is funny that i asked that agent what if someone that doesnt have a car calls and ask for home insurance? she answered me that she dont know anyone that doesnt have a car!!!"
2009-08-12 14:25:44 EST
"they require a physical.they will increase your premium based on your medical history which they can get from your doctor.Although,the have exellent customer service and keep you updated."
2009-07-22 08:54:51 EST
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