Comments "this company LOVES to rip people off!!!!!they kept saying that "we have never received your payment" but when i check my bank account they cashed the check already!!!!!!!this didnt just happen ONCE but over and over again i must say over 10+ times they did this already!!!NEVER NEVER EVER buy life or any other kind of insurance from this company!!!!!i am so ready to sue them!!!" 2008-09-03 01:47:47 EST
"By the time you collect from this company, you will either expire from old age or pure frustration. I only hope I can get my money out of them without getting lawyer when my policy matures." 2008-08-20 17:59:56 EST
"Do not buy any insurance from this company. I have had a policy since 1988. Now I am filing a claim and have had constant frustration over the whole process. The claims dept relies on confusion in hopes that you will give up on the claim. Every time you call to inquire about your claim status, they will tell you different information about your claim. There is no way to collect on a claim because they never complete the process. They just keep putting you off in hopes that you will give up. The consumer call center is in another country. They are impossible to understand with their heavy accents. You can never talk to a person in the US or at the headquarters. They have better security than the pope has. You will never get a straight answer or collect on your claims. NEVER DO BUSINESS WITH THIS COMPANY. It would be better to just burn your money because it would be less frustrating." 2008-07-22 00:25:16 EST
"Evidently only one woman in office, cannot understand her, supposedly puts on supervisor,-but same person! I keep getting a run around, saying they have not received necessary papers while all have been sent more than once. She keeps telling me she needs a UB92 form, which is obsolete. It has been over 6 months now, and I feel they will not pay off this claim. What to do now? I am still paying almost $40 a month for this policy that I feel I cannot drop or they will surely not pay, but how long do I have to put up with this?" 2008-06-14 11:48:07 EST