|
Review: Conseco |
Comments
These are comments left by site visitors who have completed a survey for this company. The comments are unedited and shown in the order the surveys were received. If you would like to participate, just click the "Take a Survey" button at the end of these comments. |
"Long term care policy,every year you are raising the premium an a three year 120.00 dayly policy!?
our friend with hancock ins. had no raises !"
2007-07-15 10:32:44 EST
"CONSECO INS CO..a nightmare of a ins co. to deal with. will do anything to keep from paying a claim. the longer they can drag it all out, they will. have alreally filed 2 complaints with the state ins comm in n.c. against them and need to file more. they suck big time!!!!!"
2007-07-24 22:03:33 EST
"3 family members owned a life insurance policy on our father. Delay tactics have drawn out payment over 2 months already. Stay away from these guys........ will give you the long-term run-a-round for as long as possible before paying a cent!"
2007-07-31 17:05:55 EST
"we have a cancer policy with them;at first paid small amount to us,we have sent treatment & surgery claims to them back to almost a year & now they are not responding;they send a letter when we send papers to say they recieved them & that's all; "
2007-09-10 11:13:31 EST
"My mother has a long-term care policy with Conseco.
Conseco takes a long time to pay claims, sometimes two months.
The ltc policy has an inflation protection rider that increases the daily benefit 5% every year.
Conseco has tried to claim there was no inflation protection rider.
Conseco often claims they never receive the annual election to take advantage of the annual increase. Having an annual election is one way to beat old, forgetful folks out of their rider.
My mother has Alzheimers. If it weren't for my constant supervision of their handling of her case, Conseco would have ripped mom off for over $137,000 so far if they had gotten away with denying the existence of the inflation rider. Presumably, they have tried that on every policy holder because the letter she received denying the existence of the rider was a form letter.
"
2007-10-27 09:33:23 EST
"Evidently only one woman in office, cannot understand her, supposedly puts on supervisor,-but same person! I keep getting a run around, saying they have not received necessary papers while all have been sent more than once. She keeps telling me she needs a UB92 form, which is obsolete. It has been over 6 months now, and I feel they will not pay off this claim. What to do now? I am still paying almost $40 a month for this policy that I feel I cannot drop or they will surely not pay, but how long do I have to put up with this?"
2008-06-14 11:48:07 EST
"Do not buy any insurance from this company. I have had a policy since 1988. Now I am filing a claim and have had constant frustration over the whole process. The claims dept relies on confusion in hopes that you will give up on the claim. Every time you call to inquire about your claim status, they will tell you different information about your claim. There is no way to collect on a claim because they never complete the process. They just keep putting you off in hopes that you will give up. The consumer call center is in another country. They are impossible to understand with their heavy accents. You can never talk to a person in the US or at the headquarters. They have better security than the pope has. You will never get a straight answer or collect on your claims. NEVER DO BUSINESS WITH THIS COMPANY. It would be better to just burn your money because it would be less frustrating."
2008-07-22 00:25:16 EST
"By the time you collect from this company, you will either expire from old age or pure frustration. I only hope I can get my money out of them without getting lawyer when my policy matures."
2008-08-20 17:59:56 EST
"this company LOVES to rip people off!!!!!they kept saying that "we have never received your payment" but when i check my bank account they cashed the check already!!!!!!!this didnt just happen ONCE but over and over again i must say over 10+ times they did this already!!!NEVER NEVER EVER buy life or any other kind of insurance from this company!!!!!i am so ready to sue them!!!"
2008-09-03 01:47:47 EST
"Easy to deal with and I get my preiums back at the end of the policy"
2009-02-08 15:36:18 EST
"Do not use this insurance company. You pay for a cancer policy and then when you get cancer-they do not pay. My mother has been dead for over one year from Cancer and I have yet to get paid."
2009-02-06 08:03:07 EST
"This company thrives on secrecy and hides behind 800 numbers and fax numbers. They have limited exposure on their website and getting information is like finding out how much gold is in Ft. Knox. Do not use them!"
2009-02-19 14:53:54 EST
"I have a cancer income policy for many years.I was diagnosed with breast cancer in 2005. They paid the claims for chemotherapy in 2005 and for radiation therapy in 2006, up to the limits of the policy and I was very impressed and satisfied. However, now that we've reached the hormonal level of therapy, which is covered under the policy, they are using every delay tactic possible, and now wish to know if my cancer is "active". I have answered every question they've delayed the process with, have called on a weekly basis as they are now 6 mos. of claims in arrears, and keep getting the "canned" responses from their offshore claims dept. I understand from the internet that their senior health care policies have been transferred to a trust as of Dec. 2008, and that funds will most likely not cover claims. I have had no correspondence from the company which is insult to injury. I plan to continue to fight this as I feel I am getting ripped off and am especially concerned for all those who are not able to fight for their rights."
2009-02-18 13:30:34 EST
"low return on premiums"
2009-03-24 13:05:31 EST
"I have had to change my bank account information for the ACH debit about 4x since I have had this policy starting in 1992. Every single time I do that there are problems. Their systems and bookkeeping are THE WORST I have ever encountered. They're customer service people are inept and condescending. I am thoroughly disgusted with this company and have no alternative but to continue for another 3 years until my policy matures so I can get my premoum refund of $4,000. Hopefully, they will have it when the time comes. I am starting to have my doubts."
2009-03-25 17:59:04 EST
"I have just retired and realized that I have paid almost $10,000 towards two policies-- cancer and heart--and have not filed any claims to date. This policy does not mature till 2021 which equals another $14,000 out of pocket for me. I don't know whether to cut my losses or continue to pay to a company that might not be around in 2021! I called the company today for information and was NOT impressed by their "customer service"."
2009-04-02 15:51:24 EST
"My spouse had a transplant as cancer surgery. They pay according to the difficulty of the surgery $135.00 being the least and $8000.00 as the most difficult. They paid $135.00 for a transplant. They must think a transplant is not very difficult. I would like to know what is difficult if this isn't."
2009-04-14 05:14:47 EST
"My mother has the home health care policy which was written before they changed the name to Conseco. She is now 98 and needs care. They are refusing to pay saying her provider is not eligible. Also, like others have said, they seem to want more info all the time. My mom still pays every month. They now owe her quite a bit of money. The last letter from this company said I should go to the Illinois Insurance in downtown Chicago to discuss this matter. I hope they will provide me with a lawyer."
2009-07-21 19:43:16 EST
"Short Term Disability Policy - They try every which way to not pay and even when they do pay, they have ways of dragging out the payment. "
2009-11-16 12:44:28 EST
|
|
 Take Survey
|
|
View all Companies Reviewed
|
|
|
|
Auto | Homeowners/Renters | Health | Life | Insurance Agents & Quotes | Site Map | Privacy Policy | Media | About Us | Contact Us