Comments "i was in the process of purchasing a honda civic and it didnt come in for 3 weeks, at that time the dealership decided to take money off the price of the vehicle so i wouldnt leave and buy elswhere. they took my car so they can send it to auction and handed me a car off the lot with dealer tags on it. the policy clrearly states when you have a replacement vehicle its covered as your insured vehicle. i was involved in an accident and struck another car. the dealership submitted a property claim to bristol west. they denied the claim twice, i was sued without representation and now have a judgement filed upon me. bristol west is still saying they only covered my car, and if there is property damages then my liability will not pay for the damages. i am now suing bristol west for over $7,000 of damages as well as punitive damages since my credit is ruined. never never never never become a member or policy holder of bristol west. check first with their client service team and see if anyone has a clue to what a policy is. they are clueless." 2008-07-17 15:00:50 EST
"They deny claims and offer no review or appeal." 2008-06-29 15:33:56 EST
"we had a tornado hit our town, we recently switched from american family to bristol west to "save money".. well our car was totaled. we went to file our claim and our policy just happened to lapse 11 hours before tjhe tornado hit. I was only a few days late on the payment. If i was still insured with american family i know they would have covered it. A little tip for ya.. if you want to save money on insurance pick a diferent company. This one does not give a damn about its customers!!!
" 2008-06-14 17:51:19 EST