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Review: Colonial Penn |
Company Information
Company History: Colonial Penn sells its products via direct marketing channels. Potential clients can obtain quotes, apply and/or request a call from an agent, all online. ...
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Survey Results
Overall, how satisfied are you, with Colonial Penn?
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Contact Information
Company Contact Info:
CEO C. James Prieur
399 Market Street
Philadelphia, PA 19106-2115
215-928-8000 |
Comments
"I have tried to cancel my policy for over 6 months and keep getting the run around! The agents I speak with say they will mail out a form and will arrive in 5-7 business days and it NEVER comes. Then I call again and they say the same thing. Finally, spoke with a supervisor and she gave me a fax number and for me to fax a letter stating I wish to cancel. All previous agents never gave me this option...very frustrating....will never recommend this company!"
2009-10-22 13:43:01 EST
"I was recently diagnosed with a disease and needed to take 3 month off for short term disability per two dr.s. I was denied the short term disability and therefore being forced to return to work before I am able. "
2009-08-10 14:29:46 EST
"I currently have a short term disability policy with Colonial. They are extremely slow in processing their claims and make it very difficult to collect. They ask for more and more medical information and each time they want more info, it takes another two weeks to process. They conveniently forget that the reason you have the policy in the first place is because you are unable to work and need the income. Better have a good stash of surplus money to get you by because you could go broke waiting for them to produce. Fortunately for me, I also have a policy with AFLAC. I cannot say enough good things about them. AFLAC knows how to treat their customers and are quick to make their payments. Forget Colonial. As soon as I get my money I will cancel the policy."
2009-02-13 13:54:15 EST
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