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Colonial Penn Review

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Colonial Penn Company Information

Customer Rating:
Rating: 2.038 Reviews Colonial Penn has received an average of 2.0 stars out of 5 based on 38 user reviews.

Company History:
Colonial Penn sells its products via direct marketing channels. Potential clients can obtain quotes, apply and/or request a call from an agent, all online...Read More

Lines of Insurance:
Life

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

Colonial Penn Satisfaction Survey

Overall, how satisfied are you, with Colonial Penn?


Contact Information for Colonial Penn

Company Contact Info:
CEO   C. James Prieur
399 Market Street
Philadelphia, PA 19106-2115
215-928-8000

Colonial Penn Reviews and Customer Comments

"I am a new member of Colonial Penn. My 1st premium was paid with a live check on 5/16 and authorized subsequent payments to be automatic deductions from my checking account beginning in the following month of June. I checked my online statement and found Colonial Penn had deducted 2 premium payments in June. They stated this was done because my coverage actually started on 4/16. My understanding was that coverage started on the date of approval and receipt of 1st payment. I find it strange that I was covered even though they had not received any payment. They alleged the company had a right to reconcile by taking 2 deductions even though the June payment would not have been due until 6/16. This to me seems illegal as my authorization was for a single 'monthly' deduction. Needless to say I cancelled future automatic deductions. Further I should have checked the customer satisfaction reviews. I would not have selected this company."
Commented on 2014-06-05 11:03:39 EST
"Filing claim on my father's life insurance was so easy done quickly and correctly. They were very helpful."
Commented on 2013-10-25 13:33:11 EST
"I think these people are talking about Colonial Life not Colonial Penn i have a great agent and have never had any issues. Plus they don't even have disability policies. I have a supplement and long term care. I asked my agent about the disability policy for my husband but they don't have it so i went to Aflack. "
Commented on 2013-04-06 11:43:07 EST
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