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Progressive Insurance Review

Progressive Insurance Company Information

Customer Rating:
Rating: 2.5518 Reviews Progressive Insurance has received an average of 2.5 stars out of 5 based on 518 user reviews.

Company History:
Progressive was founded in 1937 as Progressive Mutual Insurance Company. Progressive is known as one of the more innovative insurance companies. They were the first to offer drive in claims service and to allow customers to pay their premiums in installments. In 1956, they launched Progressive Casualty Insurance Company which was focused on writing auto insurance for high-drivers. Progressive operates through a publicly traded holding company, Progressive Corporation, which was formed in 1965. The..Read More

Lines of Insurance:
Auto, Homeowners

States licensed to sell insurance in:
AL, AK, AZ, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

Progressive Insurance Satisfaction Survey

Overall, how satisfied are you, with Progressive Insurance?


Contact Information for Progressive Insurance

Company Contact Info:
Chairman of the Board, President, CEO   Glenn M. Renwick
6300 Wilson Mills Road
Mayfield Village, OH 44143
1-800-776-4737

Progressive Insurance Reviews and Customer Comments

"My daughter totaled a used vehicle that I her father bought insured myself one day after the policy went into effect. She was a honor student works full-time and has a 3 month old baby who she is raising herself. Progressive is investigating her like she is a criminal I would highly recommend to anyone considering using Progressive to stay clear of this company"
Commented on 2014-07-03 12:31:24 EST
"Obtained coverage based on their recommendations agreed to the amount. Once we signed for coverage and they "reviewed" our information the coverage went up 3000.00. Progressive says the agent gave them the wrong information Agent says Progressive told THEM how to classify the business. Neither one will do anything about the additional 3000.00 due from US."
Commented on 2014-06-30 11:27:17 EST
"Website is full of lies and deceit do your own math when they attempt to explain how much a total loss costs. They add a credit to a debit I was involved in accident other driver clearly at fault his company recognized this but Progressive "grabbed the claim stating they could remove the burden and settle it quickly. 18 days not even close I don't know how they claim 7 days. Why would Progressive grab a zero fault claim? The answer lies in subjugation and they will make their money at my cost. I have taken copious notes caught them in 6 lies 3 threats and their towing operators are even worse... I have to hire an attorney to protect my rights from my own insurance company FYI State Farm insurer of at fault party has settled with their customer who is very happy with their process. Run Away Quickly run away from them."
Commented on 2014-06-26 02:25:41 EST
"Progressive is playing a monopoly for new commercial companies providing a non-set prices which are extremely high. Their price explanation is that prices vary. My insurance is double in price where my friend has same business with same coverage's MORE drivers and pays a fraction."
Commented on 2014-06-09 10:03:24 EST
"I only got a check for 500.00 when my claim estimate was over 833.00 . feel used and taken advantage of. I pay each month do my own research about the claim myself got the video of the accident myself-and this is what I get? 500.00"
Commented on 2014-03-27 18:16:07 EST
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