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Progressive Insurance Review

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Progressive Insurance Company Information

Customer Rating:
Rating: 2.5529 Reviews Progressive Insurance has received an average of 2.5 stars out of 5 based on 529 user reviews.

Company History:
Progressive was founded in 1937 as Progressive Mutual Insurance Company. Progressive is known as one of the more innovative insurance companies. They were the first to offer drive in claims service and to allow customers to pay their premiums in installments. In 1956, they launched Progressive Casualty Insurance Company which was focused on writing auto insurance for high-drivers. Progressive operates through a publicly traded holding company, Progressive Corporation, which was formed in 1965. The..Read More

Lines of Insurance:
Auto, Homeowners

States licensed to sell insurance in:
AL, AK, AZ, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

Progressive Insurance Satisfaction Survey

Overall, how satisfied are you, with Progressive Insurance?


Contact Information for Progressive Insurance

Company Contact Info:
Chairman of the Board, President, CEO   Glenn M. Renwick
6300 Wilson Mills Road
Mayfield Village, OH 44143
1-800-776-4737

Progressive Insurance Reviews and Customer Comments

"Bad customer services agents were unfriendly and attitude difficult to talk with. Company only liked to rise rates and get more money from customers."
Commented on 2014-10-23 01:36:02 EST
"terrible customer service. always increasing rate stay away from Progressive. "
Commented on 2014-10-19 03:35:20 EST
"Lighting fast on processing my claim on a fender bender. Exceptional customer service and appreciated the follow up call. "
Commented on 2014-09-18 12:27:51 EST
"I've had them for 10 years now. Only one collision and one comprehensive claim deer over those 10 years. The claims went smooth and for the comprehensive claim i was in my car less than 3 weeks after the accident and my rates stayed the same. Didn't even affect my 3-year accident/violation free premium.- Satisified Customer."
Commented on 2014-09-09 20:26:42 EST
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