Company Contact Info: CEO Sheryl Christenson 1900 S. 18th Avenue West Bend, WI 53095 262-334-5571
West Bend Mutual Reviews and Customer Comments
"They consistently over-value the cost of vehicle repair and gravely under-value the replacememt value. This eaquals a totaled vehicle situation more than 75% of the time. Best case situation for them as they also.deduct the salvage value of the totaled vehicle from the payout value. Shame shame shame"
"Don't expect to be covered They will not pay claims. We had a hugh storm that damaged our property. The pictures speak for themselves. They came out and said there was no damage."
"If you file claims they will cancel your policy. Poor customer service"
"We bought our home for 675000. It was built six years before we bought it at a cost of 1300000.00 We got a great deal but when they sent out their assessor he claimed out homes replacement value was 1750000.00 MORE THAN ONE MILLION DOLLARS more than what we paid. Even if the house was a total loss the lot cost factored into the homes value wouldn't be a loss. The lot was 200000. They raise the value to in turn raise the premiums. Then after a year with them we were told they are dropping us and our three homes and two cars because our home security system contacted the home owner before calling the fire department incase of fire- WHICH IS TRUE FOR ALL COMPANIES we later found out. Thankfully my husband is an attorney so we can take legal action against them for dropping our coverage for no fault of our own but my advice to everyone is STEAR CLEAR of WEST BEND MUTUAL. "
"Sent out an adjuster to look at my bike didn't look it over very we'll cut a quick check then wanted to fight with dealership over what they found . The dealership took it apart you would think they would know more . "