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Frankenmuth Mutual Review

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Frankenmuth Mutual Company Information

Customer Rating:
Rating: 2.529 Reviews Frankenmuth Mutual has received an average of 2.5 stars out of 5 based on 29 user reviews.

Company History:
Frankenmuth Insurance was founded in 1868 by a group of Bavarian settlers. The Association's first office was located in the back room of Neuchterlein Mortuary. In 1921, the Frankenmuth Mutual Auto Insurance Company was formed and the company issued its first policy in 1922. The Frankenmuth Mutual Fire Insurance Company assumed operation in 1941. By 1958 the Company was the second-largest fire insurance company in Michigan. In late 1958 the Frankenmuth Fire Insurance company merged with the Frankenmuth Mut..Read More

Lines of Insurance:
Auto, Homeowners

States licensed to sell insurance in:
AL, GA, IL, KY, ME, MI, NH, NC, OH, SC, TN, VT, VA, WI

Frankenmuth Mutual Satisfaction Survey

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Contact Information for Frankenmuth Mutual

Company Contact Info:
President/Chairman/CEO   John S. Benson
1 Mutual Avenue
Frankenmuth, MI 48734
(989) 652-6121

Frankenmuth Mutual Reviews and Customer Comments

"Very prejudiced company against the black community."
Commented on 2014-11-22 23:31:03 EST
"Prompt responce to claim. No hassle."
Commented on 2013-05-12 10:45:16 EST
"very professional knowlegable and easy to deal with."
Commented on 2012-09-27 11:13:45 EST
"Very subjective in reference to how some vehicle incident inspections are concluded per the adjusters. If a claimant disagrees with the claim outcome there appears to be a barrier within this organization for a claimant to be able to discuss further and/or escalate concerns/questions for further review/evaluation/consideration. Depending on whom the claimant is speaking with some of the personnel can be tactless and rude. It is questionable as to whether this company values a customer with integrity."
Commented on 2012-09-02 13:52:34 EST
"Completely rude and unfair. The adjusters are rude mean and nasty and dispute everything on your claims. "
Commented on 2012-07-04 20:27:25 EST
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