Company Contact Info: President John S. Benson One Mutual Avenue Frankenmuth, MI 48787-0001 (989) 652-6121
Frankenmuth Mutual Reviews and Customer Comments
"Prompt responce to claim. No hassle."
"very professional knowlegable and easy to deal with."
"Very subjective in reference to how some vehicle incident inspections are concluded per the adjusters. If a claimant disagrees with the claim outcome there appears to be a barrier within this organization for a claimant to be able to discuss further and/or escalate concerns/questions for further review/evaluation/consideration. Depending on whom the claimant is speaking with some of the personnel can be tactless and rude. It is questionable as to whether this company values a customer with integrity."
"Completely rude and unfair. The adjusters are rude mean and nasty and dispute everything on your claims. "
"had a total loss claim purchased another vehicle was quoted a premium. policy renewed a month later and premium went up by thousands of dollars on one vehicle"