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Review: Western Mutal |
Company Information
Company History: The Western Mutual Insurance Group includes Western Mutual Insurance Company, Western Mutual Property Insurance Company (which operates in Nevada, New Mexico and Utah) and Residence Mutual Insurance Company. All three companies write homeowners, fire and earthquake coverages, primarily to preferred risks. The group of companies traces its origins to 2 county mutual fire insurance companies incorporated in California in the 1940s. The group writes homeowners (90% of 2005 premium), dwelling fire (2.7%), all ... |
Survey Results
Overall, how satisfied are you, with Western Mutal?
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Contact Information
Company Contact Info:
President Joe Crail
27489 West Agoura Road
Agoura Hills, CA 91301
949-724-9402 |
Comments
"Do not use them. They will find the most absurd reasons not to honor your claim."
2008-07-29 01:17:19 EST
"They are very dishonest and refuse to honor our claim."
2008-06-03 18:26:46 EST
"I have been insured with Western Mutual for over 20 years. After the Northridge earthquake, they were the one of the few companies that paid off all losses (including my home). Western Mutual/Residence Mutual is highly rated by the CA Dept of Insurance."
2008-04-19 02:10:32 EST
"This Company is fraudulent and very dishonest. They run every type of scam there is to avoid paying you especially if you have an expensive home with nice furnishings. They probably pay on small claims but if you have a large home with nice expensive furnishings don't expect to get paid in full for your claim they will scam you and rip you off. Be prepared to have a pocket full of money and wait years for your claim to be settled because they won't advance you your policy limits on your additional living expenses or anything else you paid for in your policy. You will be put out on the street without the additional living expenses that you paid for! Do not talk with them on the phone either they twist and falsify every conversation and then follow it up with a lying letter that's verbage is completely different from what you stated. Do everything and I do mean everything in writing or they will try to set you up not to pay you. You will not believe the lies and deceit that they pull out of their hats to avoid paying a claim. If anyone is insured with this Company and have a nice home with nice furnishings I truly urge you to change Company's before you have a claim because they will low ball you to death and your claim will never be paid in full! I wish someone could have warned me. They will never offer you a fraction of what your items are worth and will not provide mitigation services until they are satisfied that the claim is a covered claim, and when that is done they drag their foot and you sustain further damage to your home etc. from their delays and deceit. Please, please pick ANY other Company! I guess that's why they have so many different names, check their letter head and envelopes out....their Western Mutual Insurance, Residence Mutual Insurance etc.........PLEASE DO YOUR HOMEWORK AND CHECK THIS COMPANY OUT. I CARED ENOUGH TO WARN OTHERS SO THEY WON'T HAVE TO EXPERIENCE WHAT WE DID.
GOOD LUCK!"
2008-03-18 01:42:34 EST
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