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Prudential Review

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Prudential Company Information

Customer Rating:
Rating: 1.598 Reviews Prudential has received an average of 1.5 stars out of 5 based on 98 user reviews.

Company History:
Prudential is one of the nation's largest insurers. Founded in 1875, Prudential initially existed to give working-class people affordable insurance. Since then, it has grown to encompass insurance in all 50 states and an international operation. The company de-mutualized in 2001. Since its 2001 demutualization, Prudential has operated under a publicly traded holding company structure headed by Prudential Financial Inc. Prudential has operations in the United States, Asia, Europe..Read More

Lines of Insurance:
Long Term Care, Life

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, PR, RI, SC, SD, TN, TX, UT, VT, VA, VI, WA, WV, WI, WY

Prudential Satisfaction Survey

Overall, how satisfied are you, with Prudential?


Contact Information for Prudential

Company Contact Info:
Chairman/CEO/President   John R. Strangfeld
751 Broad Street
Newark, NJ 07102
1-800-346-3778

Prudential Reviews and Customer Comments

"My husband and I took out life insurance with Prudential many years ago. We paid ALL premiums on time for many years until our "guaranteed" dividends kicked in to pay our premiums. We haven't paid on our policies for many years because our "guaranteed" dividends were suppose to carry us through. WELL NOW they say we have to start paying again because we have no more guaranteed " dividends left. They blame it on the economy. Well not my problem Prudential I shouldn't be responsible for YOUR poor handling of other peoples money. You don't want to take a loss so you are passing it on to your customers. Shame on you I "guarantee" I will not be referring ANYONE to do business with you "
Commented on 2014-10-15 11:56:44 EST
"Prudential would rather lose your business than to pay your claim. You will need a lawyer every time you file. I suggest you find a better company. I wish I had"
Commented on 2014-09-29 01:40:25 EST
"They were good 4 yrs. ago but now delay weeks at a time when I update or need to see my doctor."
Commented on 2014-09-18 18:43:51 EST
"We dealt with the Annuities department. Got poor untrained customer support reps in PA. No one knows what they are doing. Spent at least 2 months getting the run around about Medallion Sig Guarantee. We will never do any business with them again. "
Commented on 2014-09-08 15:08:12 EST
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