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AETNA Insurance Review

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AETNA Insurance Company Information

Customer Rating:
Rating: 1.5370 Reviews AETNA Insurance has received an average of 1.5 stars out of 5 based on 370 user reviews.

Company History:
Aetna is a diversified health care company, providing the resources to help members make informed healthcare decisions. Aetna products include medical, pharmacy, dental, behavioral health, group life, long-term care and disability plans and medical management capabilities. Aetna, Inc. is one of the largest health insurance companies in the United States. It provides health insurance products and related services, including medical, pharmacy, dental, behavioral health, group life, disability ..Read More

Lines of Insurance:
Health, Long Term Care, Life, Disability

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, PR, RI, SC, SD, TN, TX, UT, VT, VA, VI, WA, WV, WI, WY

AETNA Insurance Satisfaction Survey

Overall, how satisfied are you, with AETNA Insurance?


Contact Information for AETNA Insurance

Company Contact Info:
Chairman/President/CEO   Mark T. Bertolini
151 Farmington Avenue
Hartford, CT 06156
(860) 273-0123

AETNA Insurance Reviews and Customer Comments

"I have had 5 vessel open-heart bypass and they will never approve approve any claim I have submitted toward any diagnosis when I am having chest pain. Just denied me for a cardiac cath procedure. They are one big scam that Kraft Foods seems to support for their employees. They take your money and charge like a real insurance company. I wonder how many people have actually died due to this miserable company. As long as no does anything they will containue to scam us all. We need to stop allowing this."
Commented on 2014-09-27 08:17:16 EST
"I took Aetna POS-2 insurance because they cover IVF and I talked to the customer care to make sure that IVf is covered in the insurance. I submitted my first IVF cycle bills Aetna paid half the amount and then started saying it didn't receive the remaining billsstrange complete packet sent in same mail. So I resubmitted the rest of the bills many times. And then they sent a mail saying that IVF coverage has been denied for me and asked money back which was en-cashed. Worst Insurance ever.. They just simply deny when it comes to pay the bills...Very disappointed and shocked with the customer service.Worst experience..."
Commented on 2014-09-13 23:33:35 EST
"Aetna is the insurance version of a Ponzi scheme. They take your money under the guise they will pay for medical treatments as necessary. The joke is - they never see anything as medical necessary. Most medical equipment companies don't even service Aetna patients anymore since they don't get paid. Hospitals have canceled contracts They need to be investigated on their practices of taking money and not fulfilling their contractual obligation to both beneficiary and provider"
Commented on 2014-09-11 18:12:33 EST
"Don't sign up"
Commented on 2014-09-03 16:36:58 EST
"In the past from 2011 til 2013 I was satisfied with Aetna. But when I renewed the health policy for 2014 the Aetna sales person told me I would have to pay an additional 200 a month to retain the same policy. The sales person said I would not have to pay the additional 200 if I would except a policy with 75% coverage vs. 80% coverage and the rest of my benefits and coverage would remain the same. I accepted this policy based on the sales person's information. I found out that I was lied to. Many of my claims have not been paid. They pay for routine treatment but not medically necessary treatment. I would almost be better off without insurance. Currently I am shopping around for a more honest insurance company. "
Commented on 2014-08-25 10:21:29 EST
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