|
Review: Pioneer State Mutual |
Comments
These are comments left by site visitors who have completed a survey for this company. The comments are unedited and shown in the order the surveys were received. If you would like to participate, just click the "Take a Survey" button at the end of these comments. |
"This company will delay or avoid payments at all costs. You will be required to file a lawsuit to recieve full benefits or agree to a substantially reduced settlement to receive any funds whatsoever from this company. The absolute worst experience of our lives."
2007-11-17 19:01:32 EST
"A fire started in the attic of my sisters house destroying 3/4 of the roof. The hundreds of gallons of water/foam pumped into the attic buckled the ceilings, ran down the side walls, warped the wood floors, melted the siding, warped the kitchen drawers and cabinets, filled the furnace w/water, and melted the inside casing of the a/c. Smoke was sucked into the running appliances. The claims inspector's response: Piece the siding from the areas that didn't burn, to the front of the house and match the burned area with as close a match as possible. Only replace the drywall in the room that burned and the ceilings that buckled. Spray the remaining drywall and wall insulation w/ a mold inhibitor and repaint when it dries out. He said the tile on the bathroom wall that partially burned didn't have to be replaced because tile was suppose to get wet so the the water between the walls didn't hurt it. Only 3/4 of the roof joists had to be replaced and even though the township building inspector said the metal connectors had been compromised by the heat and all had to be replaced the Pioneer insp. said he didn't feel that was necessary. After much arguing he finally agreed to replace all the drywall, however, "as a trade off", he would only replace the tile on the bathroom floor and my sister was responsible for the plumbing, sink, tub, commode, and the wall tile. He gave her $1000 the day after the fire for incidentals for her and her 2 daughters(10 & 9 yrs) and it took 3 weeks and approx. 10 phone calls to get any housing money-he said he "thought she would stay with family" and she didn't need it. When he sent money for her to rent a house it was $600 short of what the lease required for first months rent and security deposit. The house burned 8 weeks ago, he's held up the funds arguing what he won't do while the the house has no roof or back walls, and the rain is falling in. Along with no home, my sister now has to add the expense of a lawyer to try to get the "full replacement" as stated in her policy. Pioneer said they set aside $100,000 for repairs, the inspector said he will give her $75,000. In another incident years ago, she lost the diamond out of her wedding ring. The insurance adjuster told her he would replace it but she could only use a jeweler he recommended. Pioneer only gave her half of the stones value. Apparantly, Pioneer pays their adjusters a percentage of the money they save the company and short change their policy holders. Pioneer will cheat you!"
2007-09-20 14:16:58 EST
"We lost our garage, pool house and damage was done to our pool by a fire. Thier insurance adjuster from Mcmartin and Wasek group insulted us by very rude comments only later to be followed by an adjuster who works for Pioneer and also treated us like crap by him too. We have had to fight for so many things. Show documentation after documentation to prove ourselves. They are great until you have to make a claim, then it's all about proving yourself and fighting for what belongs to you. "
2007-10-02 19:12:51 EST
"Very confusing policy language that sometimes ccontradicts covered items from not covered items. When claims are filed company representatives will take position od not covered even before an adjustor arrives to access."
2008-06-09 06:39:11 EST
"We have always been given the best contractors to complete the work on our home. Pioneer was quick to send an adjuster and write a check for repairs. I would highly recommend them."
2008-07-04 21:20:36 EST
"Horrible company who won't pay for my care after a near fatal car accident. Have to hire an attorney for help. This company is a sham, stay away!"
2008-07-27 01:29:52 EST
"Is backing out of their responsibility to pay our claim. We have paid insurance for 25+ yrs and never have had a claim and now when we need it most, Pioneer is not there."
2008-08-26 19:51:40 EST
"i made a claim for theft on my garage, not only did pioneer take forever but they sent me to this as*hole lawyer who basically called me aliar and said i was a criminal, and then theyn sent a PI to my freinds and family andwhen i finally did get a check it was far less the the amoutn claimed..now i have to hire at my cost a n adjuster to get the rest of my money..i have contacted a lwayer and intend to sue if i can.."
2008-10-22 18:37:38 EST
"They fight you ever step of the way when it comes to claims, are not out to help people who have dumped money into them for years who really need the help, and treat you like you are some kind of criminal, or scam artist. You have to fight tooth and nail to get your claim processed. It's a complete nightmare."
2009-01-11 13:38:52 EST
"We were very satisfied with how prompt the claim was handled. Everything went very well."
2009-05-29 09:11:29 EST
"Pioneer State Mutual is absolutely the most unethical and deceitful company I have ever dealt with. They absolutely REFUSE to pay a large claim and will do everything possible to avoid payment of the claim, delay, lie, try to state the claim is false, refuse payment under any circumstances possible. Please - NEVER even consider this company for any of your insurance needs. They are a nightmare you will never recover from if you ever have to file a claim. BEWARE!"
2009-07-26 12:17:24 EST
"We were very impressed with the quick response of the adjuster and the company payment to us. "
2009-07-29 13:18:13 EST
"28 years of being insured by Pioneer State Mutual and they send a letter refuseng to renew our insurance. They must want to go out of business."
2009-08-14 13:13:30 EST
"Horrendous company. STAY AWAY. Will not pay a claim or will try to low ball the claim and starve you out. WHATEVER you do, NEVER purchase insurance from this horrific, unethical insurance company.
Total FRAUD!!!"
2009-10-18 18:37:19 EST
"Have had 2 claims with pioneer, never any problem."
2009-11-02 13:54:41 EST
"Pioneer claims adjuster was very fast and helpful. We were very happy with the handling of our claim.
I would recommend them highly. "
2009-11-10 16:13:01 EST
|
|
 Take Survey
|
|
View all Companies Reviewed
|
|
|
|
Auto | Homeowners/Renters | Health | Life | Insurance Agents & Quotes | Site Map | Privacy Policy | Media | About Us | Contact Us