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ReliaStar Life Review

ReliaStar Life Company Information

Customer Rating:
Rating: 2.516 Reviews ReliaStar Life has received an average of 2.5 stars out of 5 based on 16 user reviews.

Company History:
Reliastar Life Insurance Company, based in Minnesota, and its wholly owned subsidiary, Reliastar Life Insurance Company of New York, are part of a fleet of about 10 life insurance companies in the U.S. and Canada that are owned by ING, a global financial services company operating in more than 50 countries. The life insurance companies of this group sell annuities, life insurance and retirement plans to individuals, employers and institutions. Reliastar traces its beginnings to a company founded in 1901 a..Read More

Lines of Insurance:
Health, Life, Disability

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NC, ND, OH, OK, OR, PA, PR, RI, SC, SD, TN, TX, UT, VT, VA, VI, WA, WV, WI, WY

ReliaStar Life Satisfaction Survey

Overall, how satisfied are you, with ReliaStar Life?


Contact Information for ReliaStar Life

Company Contact Info:
President   Harry N. Stout
20 Washington Avenue South
Minneapolis, MN 55401
612-372-5432

ReliaStar Life Reviews and Customer Comments

"Stay Away Surrendered a policy with these guys a month ago and have yet to receive any useful information or satisfaction. Nobody knows anything the check is in the mail your check is being processed etcetc. Nothing but delay and incompetence. "
Commented on 2014-01-23 20:56:32 EST
"Poor customer service. We filed a claim on our deceased mother's contract and they have given us the run around for over 6 months and the claim is still not settled.When you call they put you on hold for 10 to 15 min. then you ask a question that they cannot answer so they put you on hold again for 10 min. They have lost claim forms given us wrong information and most recently sent a letter to our deceased mother. I will never ever do any financial business with this company after we get this claim settled."
Commented on 2013-06-30 09:31:38 EST
"I borrowed 1000.00 from my policy.Every time that I send a payment to pay it offthey add it too the loan and charge me interest. I have been trying you get them to make the correction for years. How can I get the ins. co to make the correctios without hiring a lawer to do it?"
Commented on 2013-02-10 22:51:36 EST
"About two years ago, I suffered a stroke and had to quit my job. ReliaStar and ING were the health insurance company my employer used. For the first year after I quit my job, they were pretty good about paying me. However, during this second year, they have become increasingly insistent that I apply for Social Security Disability, just so they can stop sending me payments. They first threatened and now have stopped my monthly payments. This was my only source of income. What can I do?"
Commented on 2010-03-26 11:41:00 EST
"AM Best reduced its rating from A+ down to A in mid-2009. Also, ING (which owns ReliaStar) appears to be facing financial pressures that are leading it to sell off some (or perhaps all) of its life insurance business. This means that ReliaStar term life insurance policy will probably be sold to another carrier very soon. While I am very satisfied with my policy so far, this uncertainty concerns me and makes me definitely not willing to recommend this insurance company to my friends, family, etc."
Commented on 2009-12-30 12:44:30 EST
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