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Review: Allied
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Comments

These are comments left by site visitors who have completed a survey for this company. The comments are unedited and shown in the order the surveys were received. If you would like to participate, just click the "Take a Survey" button at the end of these comments.

"do not trust your agent. read the policy and understand it completely"
2007-06-05 14:36:40 EST



"HAD THIS INSURANCE FOR YEARS and never had a claim. We Were Hit By A Semi Truck that came over the center line. our first contact with this insurance company was not good. we were treated like we did something wrong. We were informed that it was 10% our fault for driving down the road. I have never heard such of thing before. I have never heard of your own insurance company trying to settled with you. before they even looked at it and then telling you that if there is any other medicial bills that we would have to get an attorney to go after the at fault dirvers insurance.. I THOUGHT THAT WHAT YOU PAID INSURANC FOR. THIS IS THE INSURANCE SUCKS !!!! "
2007-07-08 08:59:22 EST

"The price is fair and people are pleasant. This last renewal my premium went down! We need insurance and Allied is a great place to get it."
2007-07-17 12:43:14 EST

"Unfortunately we had to file a claim but it was really painless. I was dreading filing a claim and expected it to be a hastle and for my rates to go up. But the Allied claims adjuster was so nice and helpful. He always answered my calls and spoke with me with respect. It was paid in no time. When we got our renewal, our rates were a few bucks lower. I couldn't believe it."
2007-07-17 12:47:21 EST

"Completely unprofessional customer service agents and suspect valuation of vehicles. They use a company called CCC that no one other than Insurance agents are allowed into, so you are unable to see the data these crooks claim is "market vlaue". You have no one to challenge the value with you are told by the agent it's a take it or leave it offer. DO NOT under any circumstances do business with Allied Insurance!"
2007-09-19 16:51:41 EST

"I had my first claim with Nationwide (Allied) in 20 years as a client. My car was hit by a hit and run driver, and my auto rate went up, even though it was not my fault. I lost my accident-free discount. This was not fair. When they appraised the damage to my car, it was $900 less than a body shop appraisal. I had to have it repaired by an independent body shop person."
2007-10-11 09:33:42 EST

"So far, it's been 12 days and STILL the claims adjuster has not been out to see my un-driveable car. Their rental insurance of $30/day does not cover a remotely comparable car (mine is a station wagon and I need a comparable sized car as we are moving house in two weeks). The agent was rude, as was his manager and they just kept reading the policy over and over, not answering why they hadn't been out to look at the car in 12 days - nor could they give me an answer as to when they would look at the car. It's INSANE."
2007-10-30 18:49:04 EST

"Cancelled insurance after 1 claim. Terrible company, would never do business with them again, nor would I recommend anyone look to Allied for any type of reliable coverage."
2007-11-20 18:03:00 EST

"Very responsive in taking care the claim that we had recently. The estimate from the adjuster is slightly different from the estimate we get from the independent repair shop but the problem is resolved promptly."
2007-12-21 20:35:51 EST

"Company is very difficult to work with. Keeps making excuses not to pay a claim after initially saying "absolutely, this is fully covered". After I prove their excuse wrong they come up with another. Finally they just said "we don't want to pay it and there is nothing you can do about it". Very unprofessional. Was a small claim - $1500 and policy very clearly states that home was covered."
2007-12-27 14:48:59 EST

"This company failed to process my claim for over a month. Their goal as stated on their website is to "contact all involved parties withing 8 hours". So far nobody has been contacted. Total lack of follow-up. The CEO will be receiving a letter from me."
2008-01-06 05:40:09 EST

"These bastards ran a credit check out of the blue and raised our homeowners and auto rates! The negative info is due to come off our credit history in less than a year, so they just wanted to get the extra money (increased rate) while they still could. We've always paid on time and never had any problems with this company, but now they're using people's credit histories to determine rates. It's a scam, and we're insurance shopping again."
2008-02-17 20:18:23 EST

"My home received serious ice storm damage this past December. Tree damage, roof damage, electrical service damage etc. It will cost me over $8500 to get my home back "to normal". Allied responded to my claim by writing me a check for $2800, minus the $500 deductible. Now I find that they have increased my annual homeowner's policy cost by over 30%. In checking several other insurance carriers, I find that most do not raise rates for one claim. Particularly when they are an act of God. In fact, some offer continued discounts up to 15%, for less than 2 claims in a 3 year period of time. I am very disappointed with Allied. "
2008-03-02 21:33:09 EST

"I commented earlier about Allied. My initial reaction toward Allied was negative but as I was able to talk to customer representative, I guess I was not correct about what I thought. I'm still not satisfied with the way my claim was handled, however, they did refund the amount that they owed me. Before you buy insurance, be aware of the terms of coverage, and if you happen to get in accident with car or whatever, don't panic. Calm down before you call insurance company, and make sure you take notes. Misunderstanding can occur. "
2008-03-17 20:14:19 EST

"I was involved in a Roll Over Accident which wasn't my fault. My car seat was ruin (I didn't have my baby in it at the time) my insurance won't cover that expense and I have to pay $500 for my medical, to top it off two of my three claims people have been really rude to me, this company needs some Customer Service Training, even the owner of the Auto Body shop where my vehicle was brought said this is the hardest company to work with. "
2008-03-31 18:01:23 EST

"Was in an accident, was not my fault, other driver had Allied also. From there a nightmare. They lowballed my car value, I had over 25,000 in med bills from disk hernias and muscle spasm, treating me like crap. Have a lawyer now to sue. Canceled them and will never make that mistake again."
2008-04-28 15:56:29 EST

"Motorcycle policy. This company tried to jack up the cost after the initial quote by saying that my wife and daughter had points and this was why they were increasing the cost from the original quote. I am the only holder of a motorcycle endorsement in the family and the only driver for the vehicle on the policy. What a sleazeball company."
2008-07-22 22:32:05 EST

"I was hit by a drunk driver on the first day the policy was if effect and taken by ambulance for 2 surgeries and a 5 day hospital stay. They paid all claims according to the policy and met my expectations. I cannot complain."
2008-08-02 08:37:23 EST

"They used a "Ball-Out" with my car, they used a range of 250 miles to find a car, they were not polite with me, they used a different car model as price basis - hatch car instead of a sedan."
2008-12-02 15:21:11 EST

"We were in a 3 car accident during poor weather conditions, we were not at fault. After getting home I called the national number to let them know what happened and to open a claim. After they took all the information, I was told everything would be just fine, don't worry about the towing, impound lot fees or anything. The next day, I worked with an adjuster on the phone and was under the impression that all was fine. Then she called back and said "sorry" your policy was cancelled two days ago because we can't locate your payment. The at fault driver also has Allied and what do you know... all of a sudden their insurance policy was in question. My car is still in the impound lot and I do not have an answer or any information. When I call, I am told they are working on it. I am so frustrated that after 15 years of maintaining a policy with Allied; that they can just toss us out on our behind due to a payment processing error on their part. We had just finished up correcting an overbilling for the previous 2 months. Frustrated and leaving Allied as soon as possible."
2008-12-30 14:03:31 EST

"I have been with Nationwide as a loyal customer for 25 years. Recently 2 years ago Nationwide began having Allied take care of my Auto, Homeowner, and Unbrella policy's. Nationwide/Allied have been increasing my premiums each year for the past three years. Neither I, nor my wife had any incidents or claims yet the rates keep going up. When speaking with a company rep to explain the increases, he tried blaming the state in which I live for the increase. After probing the rep with more questions, it became more apparent that it was not the state causing the increase, and that they had also removed a "new vehicle discount" on my 2004 vehicle. This was removed based on the year of the vehicle not the mileage. I expained that my vehicle is garaged the majority of the time and was only used during a recreational event on a few weekends, the rep said it didn't matter. Simply he said "he understood my frustration, as he gets numerous similar calls, but their is nothing he could do". And that my friends is what 25 years of my loyalty, and premiums bought. I now finding quotes with the same limits 30-40% lower."
2009-01-11 16:21:02 EST

"To get out of covering my claim, they stated that the cause was something completely unrelated (mudslide? what?!) because the policy had an exception for mudslides. I live in downtown Denver, we don't have mudslides here."
2009-04-23 12:54:16 EST

"I have our auto insurance automatically deducted from our checking account monthly so I know its always paid.I have been wordering lately why I havent received new insurance cards so I pulled up my account and only noticed homeowners insurance so I called my agent and asked what was going on and they looked into in and said my policy was cancelled in November (6 months ago)I should have caught it but because its a auto deduction I just assumed it was good.I told my agent that I have never been notified and because my vehicles are financed they must have not been notified either and my agent said they havent been notified and there are no notes.I have been driving this long with no insurance,what if something happened? I havent had a claim with them except a windshield that got hit by a rock or something and that was 2 years ago.and nothing else.I will not deal with these people ever again."
2009-05-18 18:34:06 EST

"They will add extra bells and whistles to polices and refuse to remove. They will upgrade polices without permission and refuse to undo. They are the most dishonest company I have ever dealt with. "
2009-05-31 08:38:28 EST

"THEY ARE CRAP!!!!!!!!!!! DONT USE THEM"
2009-06-10 16:29:38 EST

"I have all of my insurance, including business. All claims were handled fast, and my prmiums have not gone up in 4 years"
2009-07-07 21:46:15 EST

"Very deceptive in rate quotes...not up front when telling you about rates...take money before you every get a policy from them....then the rates are higher have to jump thru hoops to get a refund..."
2009-08-06 13:49:43 EST
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