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Review: American National |
Comments
These are comments left by site visitors who have completed a survey for this company. The comments are unedited and shown in the order the surveys were received. If you would like to participate, just click the "Take a Survey" button at the end of these comments. |
"Every single claim is denied the first time it is filed. You must refile and refile each claim and then they don't apply medical expenses to your deductible. I had to file my very first accident claim in over 7 years and it took almost 9 months for them to pay. My rates have significantly increased EVERY year. In 1999 premium was $156.00, now it is $468.00 and thats with a $5,0000 ded. per person."
2007-08-19 12:29:47 EST
"They took care of any problems due to an auto accident without any hassles. You do need to have your facts straight and they will question anything suspicious but that's the way it is with any company. Just hoping they don't jack up my new health insurance rates like all the others have..."
2007-09-20 20:25:14 EST
"Constant increase of premiums as much as 60% in a 12 month period. This is without ever making a claim. Their shareholders are enjoying increased dividends however and 2007 profits have soared. Pure corporate greed. "
2007-12-26 20:29:41 EST
"Very slow claims process. It took 2 days to get my car towed after the accident because communication was so poor. They are very difficult to work with getting out of every little possible payment they can. "
2008-04-09 10:41:52 EST
"Claim was handled expeditiously & claims rep was very helpful."
2008-05-20 14:23:17 EST
"My INsurance Agent and i have developed a friend relationship. he sends me cards on my kids birthdays and anniversarys. If i have any questions i have 24/7 availablity. They are even a lot cheaper with Cashback options. they give you more insurance for your dollar"
2008-07-05 21:59:29 EST
"Our house was damaged during Ike- ceilings in the foyer, a bedroom and garage collapsed in addition to major leaks throught out the house. 30 days later we have still not recieved any setttlement or any assitance to pay for our temporary dwelling, nor for the repairs we have started."
2008-10-11 11:55:09 EST
"I took out the Catastrophic Complete Plan.
After the deductible, it paid 100%. My wife had cancer last year and the medical expenses were $265,000. American National paid $260,000 after my $5000 deductible was met. I'm very pleased that this company lived up to its promises."
2008-11-20 18:08:29 EST
"Father had small life insurance policy which they paid within 1 month of notification."
2008-11-22 14:51:07 EST
"I have wind damage on my house. Company claim settlement offer is th patch the roof. Based on a computer program that estimates the cost to do that, but can not provide the names of any contractors who use that program to estimate what they would charge me nor can I find a contractor who want to do a patch job."
2009-02-12 09:58:26 EST
"Very easy to work with"
2009-02-27 18:52:41 EST
"They have this cash back program that they seem to get out off paying easily"
2009-02-27 10:56:02 EST
"Have been with ANPAC for close to 20 years. Wife was involved in a bad accident, not her fault. In spite of witness statements, signed statement of other involved party taking responsibility, ANPAC is going to extreme measures to not pay out on claim including paying to have bogus accident reports produced by their hired guns. They are definitely using the deny, delay, defend approach on us - its been almost two years since accident and we are in litigation nightmare with an insurance company that we have faithfully paid our premiums to every month just in case something like this happens to us - we kept up our end of the bargain and ANPAC IS NOT and is going to run us thru the wringer. Unfortunately, it sounds like this is an all too common approach by all insurance companies to shuffle these cases off to attorneys to drag these cases out as long as possible. This industry is broken - how these companies take our premiums every month and then treat their insured the way they do is criminal and needs to be changed (regulated!!!!!) now. I would highly recommend that you stay away from ANPAC but if you read comments on just about every other insurance company, you see the same story everywhere. We are going to drop ANPAC but not sure where to go as they all seem to stink badly. Very frustrating. "
2009-08-03 00:41:41 EST
"I have been a customer with American National for over 20 years. I have had two claims that were paid without incident. My complaint is there outrageous rate hikes as of recent. I am on a cashback plan which is paid if you are claim free for three years. It all seemed well and good until I got some quotes from other companies and I am paying way more for American National even with the Cashback incentive, which is a gamble anyway. I will be changing insurances. It is unfortunate because I think American National has been a good company."
2009-09-04 19:23:47 EST
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