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Jackson National Life Review

Jackson National Life Company Information

Customer Rating:
Rating: 2.541 Reviews Jackson National Life has received an average of 2.5 stars out of 5 based on 41 user reviews.

Company History:
Jackson National Life was founded in 1961. By 1975 the company had introduced its first flexible premium annuity and by 1998 the company had begun to distribute its products to all 50 states. In 2005 Jackson acquired Life Insurance Company of Georgia which doubled its policy count and in 2012 the company acquired Reassure America Life Insurance Company which increased its policy count by over 1 million. In 2013 Jackson was the #1 seller of annuities nationwide and the 8th largest life insurance company nati..Read More

Lines of Insurance:

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

Jackson National Life Satisfaction Survey

Overall, how satisfied are you, with Jackson National Life?


Contact Information for Jackson National Life

Company Contact Info:
President/CEO   Michael A. Wells
1 Corporate Way
Lansing, MI 48951
517/381-5500

Jackson National Life Reviews and Customer Comments

"We have had our life insurance with Jackson for 22 years. When we borrowed against it we knew they would resume billing us or premiums which had been taken out automatically from our equity and interest earned. Instead of billing us they stole the premium from one of our loan payments almost 5 months before it was due without notice or consent. They send no statements or notices so we can't track it We did not find out until we called and asked for our account activity. We worry how they will handle a claim or cash out request. We had been happy with the product until this now we feel somewhat helpless to control our huge investment. "
Commented on 2014-07-22 08:42:23 EST
"Applying for benefits. Given continous demands and delays. Still havent received benefits"
Commented on 2014-07-07 19:29:16 EST
"Jackson bought the company I was with for over 20 years. I was left with no family so decided to cash-in for a paid-up surrender value which ended-up to be one-sixth of the face value. I was never married but they asked if anyone lived with me during my life and I said yes well over ten years ago someone did live with me for several years but is long gone now. Now they consider that a common-law spouse and I need a release from that person who was never never never on my policy in the first place. They won't pay. They're crooks."
Commented on 2013-11-19 16:19:11 EST
"Increased term-life premium 15x original amount."
Commented on 2013-10-09 15:45:21 EST
"My mother had two life policies with Jackson. When she passed away we helped my father file he death claims. This company stalled and took over two months to pay on one policy. The other policy is still being fought as now Jackson is denying to payout. Agent was not forthcoming with my Mom's life policy and for that we are now having to pursue legal means to help in having the large company pay for my mom's second policy. They are horrible stealing from the elderly. "
Commented on 2013-06-14 14:22:33 EST
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