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Jackson National Life Review

Jackson National Life Company Information

Customer Rating:
Rating: 2.544 Reviews Jackson National Life has received an average of 2.5 stars out of 5 based on 44 user reviews.

Company History:
Jackson National Life was founded in 1961. By 1975 the company had introduced its first flexible premium annuity and by 1998 the company had begun to distribute its products to all 50 states. In 2005 Jackson acquired Life Insurance Company of Georgia which doubled its policy count and in 2012 the company acquired Reassure America Life Insurance Company which increased its policy count by over 1 million. In 2013 Jackson was the #1 seller of annuities nationwide and the 8th largest life insurance company nati..Read More

Lines of Insurance:

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

Jackson National Life Satisfaction Survey

Overall, how satisfied are you, with Jackson National Life?


Contact Information for Jackson National Life

Company Contact Info:
President/CEO   Michael A. Wells
1 Corporate Way
Lansing, MI 48951
517/381-5500

Jackson National Life Reviews and Customer Comments

"The customer service is terrible. When I moved and changed my permanent address they also changed the permanent address of my daughter who has been living with family away for the last 20 years. She still uses my last name. Any case when I called to correct the situation they refused to talk to me and said they will if I had my daughter's social security number. When I had the number and called back said I am not authorized to receive any information."
Commented on 2014-09-15 09:24:48 EST
"Run"
Commented on 2014-09-09 18:28:28 EST
"have had a ten year term life with them for twenty-three years. Without exception during the first twenty years two ten year periodsI was unable to contact my representative. I was reassigned a new rep at each attempted contact. "
Commented on 2014-08-20 15:21:38 EST
"We have had our life insurance with Jackson for 22 years. When we borrowed against it we knew they would resume billing us or premiums which had been taken out automatically from our equity and interest earned. Instead of billing us they stole the premium from one of our loan payments almost 5 months before it was due without notice or consent. They send no statements or notices so we can't track it We did not find out until we called and asked for our account activity. We worry how they will handle a claim or cash out request. We had been happy with the product until this now we feel somewhat helpless to control our huge investment. "
Commented on 2014-07-22 08:42:23 EST
"Applying for benefits. Given continous demands and delays. Still havent received benefits"
Commented on 2014-07-07 19:29:16 EST
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