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Review: Twenty-First Century Insurance |
Company Information
Company History: Three property and casualty insurance companies make up the 21st Century Insurance Group, a publicly traded holding company with about 2,500 employees, based in California. American International Group (AIG) which has owned 62% of 21st Century's stock, announced in May of 2007 that it will be acquiring the remaining stock and making 21st Century a wholly owned subsidiary of AIG. 21st Century was founded in 1958 and is a provider of personal auto insurance (especially to preferred risks). Motorcycle and p ... |
Survey Results
Overall, how satisfied are you, with Twenty-First Century Insurance?
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Contact Information
Company Contact Info:
CEO and President Bruce W. Marlow
6301 Owensmouth Avenue
Woodland Hills, CA 91367
818-704-3700 |
Comments
"I was with 21st Century from 2005-2008. In that time, I unfortunately had to make four claims, most of them minor, which they handled well. My rates went up about 50%, partly because I moved to a different city with a higher crime rate, but they remained lower than competitors. The reason why I didn't renew is because they refused to provide me with homeowner's insurance due to the SIZE of the property. 652 sf apparently is not enough for them.. they did not consider anything else. So I switched to a company that would not be arbitrary so I could receive a multi-line discount, Amica. Have found their service to be much superior."
2008-10-04 20:05:31 EST
"This is a total waste of time. It is impossible to reach anyone who is truly interested in the customer. I plan to go directly to the CEO, Mr. Marlow...IF there really is such a person!"
2008-09-12 13:59:21 EST
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