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Monumental Life Review

Monumental Life Company Information

Customer Rating:
Rating: 2.069 Reviews Monumental Life has received an average of 2.0 stars out of 5 based on 69 user reviews.

Company History:
Founded 1858, the Company is now one of the largest life insurance companies in the U.S...Read More

Lines of Insurance:
Health, Long Term Care, Life, Disability

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

Monumental Life Satisfaction Survey

Overall, how satisfied are you, with Monumental Life?


Contact Information for Monumental Life

Company Contact Info:
President   Henry G. Hagan, CLU
4333 Edgewood Road N.E.
Cedar Rapids, IA 52499
319-355-8511

Monumental Life Reviews and Customer Comments

"This company has the worst customer service I have ever seen. The customer service agents don't know their job and don't know how to appreciate customers. The do know how to send you forms to fill out but they are always the wrong forms then you have to keep submitting forms until finally the correct form is sent to you to fill out. They are absolutely at the bottom of the list for customer service. I would never do business with them again and I will tell everyone I meet about their piss poor customer service."
Commented on 2014-07-07 11:11:25 EST
"very poor customer service"
Commented on 2014-03-24 15:38:06 EST
"The Worst Insurance company by far. How are these people not thrown in jail for their criminal behavior? Grandmother passed away in Novemeber 2013. Filled out the forms as directed then when I inquired about the payout two months later was told it was not processed cause I filled out the wrong form that was giving to me by the insurance company The new form wanted me to do their job by having me tracking down the medical information for her since 2003 She died in the hospital of kidney failure And now almost 5 months later still nothing. It's disgusting that people like this get away with this stuff. I haven't seen to many positive reviews about this company. I am passing this comment to everyone I know in hopes it will go viral"
Commented on 2014-02-14 02:10:14 EST
"They rip you off on life insurance policy"
Commented on 2013-12-25 16:11:17 EST
"I decided to set up an irrevocable funeral trust for my mother using her small policy as part of it. The funeral home and I have been trying for SIX MONTHS to get the ownership and beneficiary transferred into their name. We submit form after form and every one either "didn't arrive" or is "incorrectly" filled out -- though filled out precisely per their instructions each time. It's maddening. I would say to absolutely stay away from this company. They are either completely incompetent or a bunch of crooks."
Commented on 2013-12-06 21:45:36 EST
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