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Blue Cross Blue Shield Review

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Blue Cross Blue Shield Company Information

Customer Rating:
Rating: 2.0245 Reviews Blue Cross Blue Shield has received an average of 2.0 stars out of 5 based on 245 user reviews.

Company History:
Justin Kimball developed Blue Cross' predecessor in 1929. Blue Shield was developed in mining/lumber camps in the Pacific Northwest. In 1939 the first Blue Shield Plan was created, and in 1948 nine plans adopted the Blue Shield Symbol to form the National Association of Blue Shield Plans. In 1982, Blue Shield and Blue Cross merged into the Blue Cross and Blue Shield Association. Now the Association consists of 37 individual/separate insurance companies/organizations in the U.S. They serve approximately one ..Read More

Lines of Insurance:
Health, Life

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, PR, RI, SC, SD, TN, TX, UT, VT, VA, VI, WA, WV, WI, WY

Blue Cross Blue Shield Satisfaction Survey

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Contact Information for Blue Cross Blue Shield

Company Contact Info:
President/CEO   Scott P. Serota
225 N. Michigan Avenue
Chicago, IL 60601
Contact member company

Blue Cross Blue Shield Reviews and Customer Comments

"My mom and I both signed up for the Affordable Care. Under the policy we were able to get the silver plan which is Blue Cross Blue Shield of Texas HMO.With Obama Care we feel bullied discriminated and do not receive the same customer service from doctors/nurses. The doctor's assistants were sloppy in handling referral requests no authorization numbers were given to our referred doctors and we were almost turned away on the day of the appointment in one day I have received three different calls from my PCP's assistant about the need to take over-the-counter vitamins after undergoing an x-ray my doctor told me the result was undetermined but that there is no need to retake another x-ray then she tells me that in order to get better services my mom and I should switch our insurance to PPO because the Affordable Care is a nightmare.As medical patients my mom and I just want to feel safe and cared for when we go to doctors instead we were hassled and bullied because we have Obama Care. My mom is in need to see specialists due to her medical conditions. But after receiving three referrals from her PCP two wouldn't take her insurance and the third doctor's office has incompetent staff. It is extremely difficult to find specialists within the network in Texas.Is it the insurance company's or the patients' fault when doctors refuse to take Obama Care? "
Commented on 2014-10-17 23:27:16 EST
"Have a 6000 deductible. Even after 2 approved cancer treatments for my husband blue cross of Texas says he hasn't met the deductible. Meanwhile we are paying 900 a month for 2 of us Truly false advertising. I don't know of they have any intention of allowing him to meet his deductible so that they will pay 100 percent."
Commented on 2014-09-06 17:48:50 EST
"Signed up with BSBS BlueCross Blue Shield Silver Plan and ended up with NETWORK E under new healthcare program. Even though Doctors "accept" my plan E - most in the area are NOT as in no.... accepting any new patientsWhen trying to find a doctor if they will take you under Network E it will be at least 6 months out to make an appt. I tried to get into another plan..any plan than this Bluecross Silver one...nope have to wait till the new sign up in November. So NOT right. Should let you change at any time. Huge sigh "
Commented on 2014-07-17 16:39:35 EST
"By far the worse insurance. I am single and my deductible is 2500. The co pay is outrageous and they do not cover anything. "
Commented on 2014-07-09 21:15:43 EST
"They don't pay even when policy states procedure is 100% covered and pre approved they then don't pay and customer gets billed full amount. Deductable has been met. They lie and don't care also very expensive"
Commented on 2014-07-07 14:52:50 EST
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