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Blue Cross Blue Shield Review

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Blue Cross Blue Shield Company Information

Customer Rating:
Rating: 2.0251 Reviews Blue Cross Blue Shield has received an average of 2.0 stars out of 5 based on 251 user reviews.

Company History:
Justin Kimball developed Blue Cross' predecessor in 1929. Blue Shield was developed in mining/lumber camps in the Pacific Northwest. In 1939 the first Blue Shield Plan was created, and in 1948 nine plans adopted the Blue Shield Symbol to form the National Association of Blue Shield Plans. In 1982, Blue Shield and Blue Cross merged into the Blue Cross and Blue Shield Association. Now the Association consists of 37 individual/separate insurance companies/organizations in the U.S. They serve approximately one ..Read More

Lines of Insurance:
Health, Life

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, PR, RI, SC, SD, TN, TX, UT, VT, VA, VI, WA, WV, WI, WY

Blue Cross Blue Shield Satisfaction Survey

Overall, how satisfied are you, with Blue Cross Blue Shield?


Contact Information for Blue Cross Blue Shield

Company Contact Info:
President/CEO   Scott P. Serota
225 N. Michigan Avenue
Chicago, IL 60601
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Blue Cross Blue Shield Reviews and Customer Comments

"Spend thousand on health insurance and when we need it the system won't even let us login."
Commented on 2014-11-09 10:11:35 EST
"This is the best insurance company you could select. They pay what the insurance mandate allows. You need to have the plan that pays 100% after you meet your deductible. I have a 5500.00 deductible had my gall bladder out for 79000 between hospital and surgeon. The insurance mandate allowed only something close to 1100.00. They paid what is allowed by the insurance table set for every single procedural code. I paid the 1100 and the hospital and doctor wrote off the balance to a loss because they agreed to accept what my insurance company paid. Trust me it is not the insurance companies but rather the doctors and hospitals that feel it is OK to charge us these ridiculous fees. I love my Blue Cross Blue Shield - Blue Portfolio plan "
Commented on 2014-11-07 17:29:30 EST
"JUST DON'T GET BSBC insurance I got hung up 3 times and got xfered few time then got hung up on. I just lost my job so i hd to get a outside insuracne for my family. I just wanted to know if I have to renew my insurance again in Jan or Feb-2015 but no one seems to know YES or NO then started to xfer to different dept. then got hung up on. I am switching it to United Health. "
Commented on 2014-11-07 13:44:52 EST
"BCBS of Massachusetts won't take my information out of their system so I can use medicaid for my pregnancy. The worst thing is I was on my moms insurance through her job when I was a teenageralmost 10 years ago.I kept getting transferred then got a rep who said fine at the end of the call and did not ask if she could help in anyway. Now I am unable to sre any doctor for my pregnancy."
Commented on 2014-11-06 19:39:27 EST
"Look for every possibly reason to not pay claims and to not authorize procedures."
Commented on 2014-10-31 13:09:40 EST
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