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Blue Cross Blue Shield Review

Blue Cross Blue Shield Company Information

Customer Rating:
Rating: 2.0241 Reviews Blue Cross Blue Shield has received an average of 2.0 stars out of 5 based on 241 user reviews.

Company History:
Justin Kimball developed Blue Cross' predecessor in 1929. Blue Shield was developed in mining/lumber camps in the Pacific Northwest. In 1939 the first Blue Shield Plan was created, and in 1948 nine plans adopted the Blue Shield Symbol to form the National Association of Blue Shield Plans. In 1982, Blue Shield and Blue Cross merged into the Blue Cross and Blue Shield Association. Now the Association consists of 37 individual/separate insurance companies/organizations in the U.S. They serve approximately one ..Read More

Lines of Insurance:
Health, Life

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, PR, RI, SC, SD, TN, TX, UT, VT, VA, VI, WA, WV, WI, WY

Blue Cross Blue Shield Satisfaction Survey

Overall, how satisfied are you, with Blue Cross Blue Shield?


Contact Information for Blue Cross Blue Shield

Company Contact Info:
President/CEO   Scott P. Serota
225 N. Michigan Avenue
Chicago, IL 60601
Contact member company

Blue Cross Blue Shield Reviews and Customer Comments

"Signed up with BSBS BlueCross Blue Shield Silver Plan and ended up with NETWORK E under new healthcare program. Even though Doctors "accept" my plan E - most in the area are NOT as in no.... accepting any new patientsWhen trying to find a doctor if they will take you under Network E it will be at least 6 months out to make an appt. I tried to get into another plan..any plan than this Bluecross Silver one...nope have to wait till the new sign up in November. So NOT right. Should let you change at any time. Huge sigh "
Commented on 2014-07-17 16:39:35 EST
"By far the worse insurance. I am single and my deductible is 2500. The co pay is outrageous and they do not cover anything. "
Commented on 2014-07-09 21:15:43 EST
"They don't pay even when policy states procedure is 100% covered and pre approved they then don't pay and customer gets billed full amount. Deductable has been met. They lie and don't care also very expensive"
Commented on 2014-07-07 14:52:50 EST
"They are awful. Won't cover anything. They really could give a crap less what pain and suffering their customers go through. They just want to deny every claim. They are especially bad with mental health claims. They really only care about saving the company money they could care less about the people. We won't be getting this insurance ever again. "
Commented on 2014-06-25 13:19:21 EST
"Signed up with BSBS under new healthcare program. Even though physicians "accept" my plan E - most in the area are not accepting new patients. BCBS when I ask them for help finding a physician sends me repetitive lists that include physicians who are not family medicine etc. I pay the premiums each month but to date have not been able to find a doctor."
Commented on 2014-06-21 16:58:11 EST
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