Comments "Fire started in wiring near heat pump air handler unit. Everyone I talked to in the company gave me a different story. Originally told verbally living expenses are covered--answered questions and got specific verbal approval for motel at x dollars a night, food, additional travel expense, etc. Then after making these expenditures, reimbursement was denied. Showed log of conversations agreeing to cover this portion of the claim, and they eventually paid some.
Then they went back on their own damage and restoration estimate (which included air handler replacement), cutting their payment nearly in half AFTER the work was done and denying the air handler unit based on the idea that it started the fire---with no evidence from ANYONE that the fire started here---actually have unanimous statements that the fire started next to the unit, not in it.
Answered the same set of questions over and over again. Currently waiting on them to give specific reasons for the drastic cuts they made in their own estimate when it came time for payment. Currently pursuing settlement with Foremost through the Appraisal Process.
Avoid doing any business with this company!" 2008-11-21 13:59:58 EST
"Ditto all the other complaints. Heed them well. USAA referred me to them. Slow on claims. Agents and adjusters won't speak with you. Have been without rooms and baths for 3 weeks. Found an RV rental that will direct bill them so we have alternative living. Got a check with no back up data. Scary. Won't cash until I confirm it is not final / full release. They are definitely not forthright or transparent. Only method for communication is by fax with no response. Woman who comes in line will tell you what you want to hear with no results. Dept of Ins. really needs to look closely at the unfair claims practices. This is a company on the verge of being taken over by the DOI." 2008-11-03 10:49:11 EST
"Foremost loves the word "denied". They told me that my shed contents were covered the same as the mobile home, but when the shed was illegally entered and personal property stolen I was told I do not have "theft" insurance on the contents of the shed. However, the mobile home DOES have it. I was also asked for photographs and receipts for having a water leak in the kitchen floor repaired although I was "denied" the claim, and was told my Foremost insurance would not be renewed if I did not furnish those items." 2008-10-25 07:57:53 EST
"I used them through USAA (an extremely good and powerful company which supports military persons) for a mobile home because USAA would not insure a mobile home.
I had severe rain damage and it took forever (2-3 weeks) to get an adjuster and I still do not have my check. I literally was homeless with two cats. I had to move in with a stranger. The stranger robbed me. The mobile home had severe mold through the damage and I could not go back in.
I am on the phone with them now, the lady is very nice and helpful, but that does not solve my problem of getting my mobile home back to livable standards.
I will be contacting USAA and telling them these negative reports. " 2008-10-17 13:43:55 EST