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Review: Globe |
Company Information
Company History: Founded 1951 to offer health and accident insurance to rural Oklahoma communities. ... |
Survey Results
Overall, how satisfied are you, with Globe?
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Contact Information
Company Contact Info:
President Charles F. Hudson
204 North Robinson Avenue
Oklahoma City, OK 73102
405-270-1400 |
Comments
"don't really know much about this insurance, it's a life insurance policy."
2008-05-16 23:26:46 EST
"This company has no mechanism in place to acknowledge receipt of your application for insurance (ADD). Customer Service may or may not give you the number for underwriting, but underwriting will tell you they have no way of knowing whether or not your application was received. Should you tell them within several days of application that you find this unacceptable, they will tell you that you are free to cancel the policy once you receive it. This is, I'm sure, of little comfort to one who has suffered the accidental death of a loved one in the meantime--in which case, according to their customer service dept., the claim need not be paid, as the premium was never deducted from the acct. you named with the application. It is pathetic that a company with whom you trust your life (quite literally) cannot tell you whether or not they have even received your application. I have made seven phone calls to this company with absolutely no satisfaction.
Ask yourself--if Amazon.com can acknowledge your order within three to five minutes, what is the problem with an insurance company, in posession of your email address, sending merely AN ACKNOWLEDGEMENT that they have received your application?
In response to the question "Is there a single person in your company who knows whether or not the application was received?" the customer service response (seven times) was NO."
2008-03-20 12:08:25 EST
"very time speak with someone over the phone, the person is very helpful. but needs to speak better ENGLISH! "
2007-11-13 17:37:31 EST
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