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Tower Review

Tower Company Information

Customer Rating:
Rating: 1.530 Reviews Tower has received an average of 1.5 stars out of 5 based on 30 user reviews.

Company History:
Tower Insurance Co. of New York founded 1990. Tower Group purchased North American Lumber Insurance Company in 2005 and renamed it Tower National Insurance Company (TNIC). TNIC provides property and casualty insurance in New Jersey and Massachusetts with plans for further territorial expansion into New York, Pennsylvania and other New England states...Read More

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Contact Information for Tower

Company Contact Info:
President   Michael H. Lee
120 Broadway, 31st Floor
New York, NY 10271

Tower Reviews and Customer Comments

"I overpaid my homeowners bill. Company is refusing to issue a refund check to me after I provided in excess of 10 pages of documentation that I do own the house. They are thieves. They make you run around with no intention of helping. They never had a problem cashing my check but issuing a refund is an insurmountable problem for them."
Commented on 2014-08-11 12:30:28 EST
"Filed one claim and could never get them on the phone. They didn't call back and get the claim started for two weeks. Had to rent a car at my own expense. They did pay for my car to be fixed but I had to put most of that money towards the cost of the rental that they refused to help with. Were rude and uncooperative. Worst insurance company I've ever dealt with by a mile. AVOID"
Commented on 2014-05-21 18:02:12 EST
"Going through the claims process and can not get through to anyone. Took my husband threatening to hire a lawyer for anyone to call us back. The estimate was extremely low but at this point just lucky to get any money at all."
Commented on 2013-08-27 13:15:17 EST
"I had one small claim . We have been being with this company for many years and they terminated us. The company customer service was very bad."
Commented on 2013-08-14 16:20:00 EST
"the worst company that I have ever dealt with. They have lost my checks 3 times. A problem with them every month. I think they are bunch of crooks. Don't use them."
Commented on 2013-04-10 10:38:18 EST
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