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Tower Review

Tower Company Information

Customer Rating:
Rating: 1.529 Reviews Tower has received an average of 1.5 stars out of 5 based on 29 user reviews.

Company History:
Tower Insurance Co. of New York founded 1990. Tower Group purchased North American Lumber Insurance Company in 2005 and renamed it Tower National Insurance Company (TNIC). TNIC provides property and casualty insurance in New Jersey and Massachusetts with plans for further territorial expansion into New York, Pennsylvania and other New England states...Read More

Lines of Insurance:
Homeowners

States licensed to sell insurance in:
MA, NJ, NY

Tower Satisfaction Survey

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Contact Information for Tower

Company Contact Info:
President   Michael H. Lee
120 Broadway, 31st Floor
New York, NY 10271
212-655-2000

Tower Reviews and Customer Comments

"Filed one claim and could never get them on the phone. They didn't call back and get the claim started for two weeks. Had to rent a car at my own expense. They did pay for my car to be fixed but I had to put most of that money towards the cost of the rental that they refused to help with. Were rude and uncooperative. Worst insurance company I've ever dealt with by a mile. AVOID"
Commented on 2014-05-21 18:02:12 EST
"Going through the claims process and can not get through to anyone. Took my husband threatening to hire a lawyer for anyone to call us back. The estimate was extremely low but at this point just lucky to get any money at all."
Commented on 2013-08-27 13:15:17 EST
"I had one small claim . We have been being with this company for many years and they terminated us. The company customer service was very bad."
Commented on 2013-08-14 16:20:00 EST
"the worst company that I have ever dealt with. They have lost my checks 3 times. A problem with them every month. I think they are bunch of crooks. Don't use them."
Commented on 2013-04-10 10:38:18 EST
"We were victim of Sandy.adjuster came out and said damage was there prior to storm and will not pay. Only claim we have ever made"
Commented on 2013-03-20 19:44:51 EST
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