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United Healthcare Review

United Healthcare Company Information

Customer Rating:
Rating: 2.0398 Reviews United Healthcare has received an average of 2.0 stars out of 5 based on 398 user reviews.

Company History:
UnitedHealth Group is a publicly traded company that offers health related products and services to about 70 million people through 4 business segments and approximately 100 subsidiaries. The company has about 58,000 employees. The Health Care Services segment of UnitedHealth Group includes the lead insurance company (United Healthcare Insurance Company) which is headquartered in Hartford, Connecticut, as well as Ovations (a company that specializes in health care for people age 50 and ove..Read More

Lines of Insurance:
Health

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, PR, RI, SC, SD, TN, TX, UT, VT, VA, VI, WA, WV, WI, WY

United Healthcare Satisfaction Survey

Overall, how satisfied are you, with United Healthcare?


Contact Information for United Healthcare

Company Contact Info:
President   Stephen J. Helmsley
9900 Bren Rd. East
Minnetonka, MN 55343
952-936-1300

United Healthcare Reviews and Customer Comments

"Must follow up with all claim submissions. What they show on your on-line account does not always match up with their records. They take forever to process a claim that requires a payment. They also "lose" claims and you need to re-submit again and again even though the claims show on-line. Don't bother calling customer service-absolutely useless. Finding that more and more physicians are dropping participation with UHC due to non-payments."
Commented on 2014-04-02 10:53:33 EST
"No doctors on their "list" were accepting new patients. After a few weeks found a doctor that did take new patients. Doctor accepted insurance and in contracted with United Healthcare. Got statement online that all of the bill went to out of network deductible no discount full amount. Told at customer service that you need to check all the time due to the fact that list is always changing. Ridiculous. I would have better luck with no ins. than this one. Don't cover anything until you hit 3000 deductible anyway. Can't afford to see a dr can't afford not to."
Commented on 2014-03-27 20:19:44 EST
"I am very frustrated with United healthcare for health coverage claims? They keep rejecting claims thinking I have other coverage. I have repeatedly called the to tell them that they are my only coverage and they say they are taking care of it but they don't..mother also claim to have no recorded of my previous calls. I am so frustrated. they keep saying they will take care of correcting my records but they haven't done it."
Commented on 2014-03-24 16:21:25 EST
"reps call you and will tell you that xyz care is not covered. They will not send that statement in writing they will not tell you their complete - first and last name. They will tell you a baldfaced lie about similar care or procedures they had. They claim to be registered nurses but I'm beginning to doubt it. "
Commented on 2014-03-08 05:37:14 EST
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