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United Healthcare Review

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United Healthcare Company Information

Customer Rating:
Rating: 2.0413 Reviews United Healthcare has received an average of 2.0 stars out of 5 based on 413 user reviews.

Company History:
UnitedHealth Group is a publicly traded company that offers health related products and services to about 70 million people through 4 business segments and approximately 100 subsidiaries. The company has about 58,000 employees. The Health Care Services segment of UnitedHealth Group includes the lead insurance company (United Healthcare Insurance Company) which is headquartered in Hartford, Connecticut, as well as Ovations (a company that specializes in health care for people age 50 and ove..Read More

Lines of Insurance:
Health

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, PR, RI, SC, SD, TN, TX, UT, VT, VA, VI, WA, WV, WI, WY

United Healthcare Satisfaction Survey

Overall, how satisfied are you, with United Healthcare?


Contact Information for United Healthcare

Company Contact Info:
President   Stephen J. Helmsley
9900 Bren Rd. East
Minnetonka, MN 55343
952-936-1300

United Healthcare Reviews and Customer Comments

"My sister has stage 4 lung cancer with metastasized to the bone and they are denying coverage for the only pain meds that keep her out of pain. So is the plan of our government I guess we are gonna be just like Canada now and let people die."
Commented on 2014-09-22 21:01:51 EST
"This review is for Sierra Life Health. A sub company under United Healthcare. They are very dishonest and misleading. I was sent to collections by the hospital after 4 phone calls to Sierra Health in which I was on hold for almost an hour each time. I was told twice during those calls that there was a mistake and the bill would be taken care of. 3 weeks later I got a notice from collections for that very bill. Then they told me they would reimburse me for the bill since at that point I had no choice but to take care of the bill. It has been over a year and I still have not been reimbursed. Then my wife had a baby. We are under auto pay. They were not taking the correct amount for the premium. So we again called and waited on hold for 45 minutes to tell them they were not taking enough money for our premium. They said they would fix it. The next month it still was not right so we called again and they said they would fix it. After recieving a bill in the mail for over 25000 from the hospital we called our insurance company and they said the policy was cancelled because the premium was not paid in full. We were givern no refund for the "partial payment" we already made and no notice that the policy was being cancelled. Horrible dishonesty going on over there"
Commented on 2014-09-08 14:35:10 EST
"United Health Care will not approve the refill of Celebrex which I have taken for at least 10 years due to severe arthritis. The pharmacist told me that UHC requires that my doctor prescribe a generic. There is no generic equivalent of Celebrex. I am in considerable pain now due to the inability to get my Celebrex refilled. I get my insurance through my employer but if I had a choice I would choose another insurance company."
Commented on 2014-09-04 14:38:06 EST
"We have had United Healthcare for over 5 years. It gets more expensive every year and they cover less. Blood work and X-rays were at one time covered if ordered from your doctor its now applied toward our huge deductible. All of our employees have had the same problems. We paid over 16000.00 a month for insurance for our company of 24 employees and all we got was denial letters and letters that state that the charges were applied to our deductible. We have since changed insurance companies and they are paying like they should and it is costing us less per month. DO NOT WASTE your money on United Healthcare. Look at their profits last year alone over 100 BILLION dollars for 2013. They are making so much money because they are not paying their customers insurance claims"
Commented on 2014-08-28 16:24:28 EST
"i injured my knee by falling visited an orthopedic specialist and i was denied due to UHC believing this should be paid by another insurer.my copays are very high and many things are not covered."
Commented on 2014-08-27 22:25:15 EST
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