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Anthem Blue Cross and Blue Shield Review

Anthem Blue Cross and Blue Shield Company Information

Customer Rating:
Rating: 1.5222 Reviews Anthem Blue Cross and Blue Shield has received an average of 1.5 stars out of 5 based on 222 user reviews.

Company History:
Anthem traces its origins to Mutual Hospital Insurance, Inc. which was incorporated in Indiana in 1944. Through a series of mergers, acquisitions and reorganizations (including a 2004 merger with WellPoint Health Networks Inc.) Anthem became part of the Wellpoint, Inc., the largest U.S. health benefits company. Wellpoint serves over 34 million members and owns the right to market its products under the Blue Cross or Blue Shield names (or both) in several states. Anthem operates through several health ins..Read More

Lines of Insurance:
Health

States licensed to sell insurance in:
AL, AZ, AR, CO, CT, FL, GA, ID, IL, IN, IA, KS, KY, LA, ME, MA, MO, MT, NE, NV, NM, NC, ND, OH, OK, OR, SC, SD, TN, TX, UT, VA, WA, WI, WY

Anthem Blue Cross and Blue Shield Satisfaction Survey

Overall, how satisfied are you, with Anthem Blue Cross and Blue Shield?


Contact Information for Anthem Blue Cross and Blue Shield

Company Contact Info:
CEO (of WellPoint)   Angela Braly
120 Monument Circle
Indianapolis, IN 46204
317-488-6000

Anthem Blue Cross and Blue Shield Reviews and Customer Comments

"As a new anthem applicant Not government subsidized they lost my initial premium check and told me I was not covered for the month. I submitted an online payment mid month for following month since it was after the cutoff date for February 1. At the end of February I received insurance cards retroactive to feb1 and they insisted I had been covered all month even though I was not aware and it did follow their cutoff dates. Thirty days later they miraculously found my check and cashed it just as I wanted to switch carriers due to negligence and extremely inadequate customer service. Of course they could not refund it. Expect 90 plus minute phone calls with average of 5 transfers and no one will really know how or care to help you in the end. It anthem used to be good they are not post Obama care. "
Commented on 2014-03-10 16:03:04 EST
"Anthem BC through calpers has been excellent. There were few problems during my treatment for cancer"
Commented on 2014-02-24 10:19:25 EST
"On Jan 7th Anthem pulled more than 500 from my checking account. It was THEIR mistake and to date I have still not received my refund check. I have spent hours on the phone trying to resolve this issue. I don't get calls back as THEIR people have promised. I learned today that it will be another 2 weeks before I get my refund as THEY sent the checks to the wrong address. Yet another "mistake" THEY made that I am having to pay for. THEIR MISTAKES ARE COSTING ME MONEY I AM BEING PENALIZED FOR PULLING MONEY OUR OF MY IRA TO PAY BILLS IN THE MEAN TIME. Is this how you treat people? Is this acceptable business practice? Who is going to reimburse me for the costs I am incurring do to THEIR mistakes?"
Commented on 2014-02-06 10:24:17 EST
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