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Anthem Blue Cross and Blue Shield Review

Anthem Blue Cross and Blue Shield Company Information

Customer Rating:
Rating: 1.5238 Reviews Anthem Blue Cross and Blue Shield has received an average of 1.5 stars out of 5 based on 238 user reviews.

Company History:
Anthem traces its origins to Mutual Hospital Insurance, Inc. which was incorporated in Indiana in 1944. Through a series of mergers, acquisitions and reorganizations (including a 2004 merger with WellPoint Health Networks Inc.) Anthem became part of the Wellpoint, Inc., the largest U.S. health benefits company. Wellpoint serves over 34 million members and owns the right to market its products under the Blue Cross or Blue Shield names (or both) in several states. Anthem operates through several health ins..Read More

Lines of Insurance:
Health

States licensed to sell insurance in:
AL, AZ, AR, CO, CT, FL, GA, ID, IL, IN, IA, KS, KY, LA, ME, MA, MO, MT, NE, NV, NM, NC, ND, OH, OK, OR, SC, SD, TN, TX, UT, VA, WA, WI, WY

Anthem Blue Cross and Blue Shield Satisfaction Survey

Overall, how satisfied are you, with Anthem Blue Cross and Blue Shield?


Contact Information for Anthem Blue Cross and Blue Shield

Company Contact Info:
CEO (of WellPoint)   Angela Braly
120 Monument Circle
Indianapolis, IN 46204
317-488-6000

Anthem Blue Cross and Blue Shield Reviews and Customer Comments

"They are the devil incarnate. Profit over people customers at all costs. They lie they play games the delay you into oblivion they deny based on DOCtored evidence by there paid doctor. They should be out of business and their CEO should go to jail. God only knows how many lives they have destroyed."
Commented on 2014-08-14 12:25:01 EST
"Deceitful language to reel customers in and then put them into financial debt."
Commented on 2014-08-12 15:19:28 EST
"This entire year 2014 I have spent countless hours on the phone with Anthem policy issued in Indiana and more times than not my calls have been dropped after waiting 30 minutes to speak with someone. Accidentally signed up for two policies at the beginning of the year and they canceled the one I had been paying on without my permission even though I had already met my deductible and out-of-pocket maximum for the year and then activated the other policy mid-year and said I would have to start over on paying the deductible mind you this is an additional 3000 for the year I would now have to pay. I have been told that because my son is a minor I cannot have online access to his account. He is a four-year-old. They give me reference numbers to calls but have no record of the calls so there is no phone record of previous calls I have made. I also had to pay a medical bill I shouldn't have had to because they told me over the phone that a provider was in-network before I took my son to the provider and then when the claim was filed they rejected it citing the provider was out-of-network at time of service. Someone needs to address Anthem's bad business practices."
Commented on 2014-08-05 11:08:00 EST
"Coverage is TERRIBLE"
Commented on 2014-08-04 14:55:33 EST
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