Company Information Company History: The Arbella Insurance Group, founded in 1988, is a regional group of property and casualty insurance carriers delivering personal and commercial insurance products to policyholders in Massachusetts, Connecticut and Rhode Island. ...
Comments "I currently have a different insurance company, due to terrible customer service and lack of communication. I switched to another insurance company when they offered to beat my current premium by 700 dollars. Arbella is a rip off. There premiums are ridiculous regardless of driving history or credit. Be careful when thinking Arbella. I would deffintiley not recommend to anyone." 2009-06-04 17:09:42 EST
"Not recommended
I sold my Car over two months ago, still waiting for my refund check for the remaining balance. Since I never had an accident or been in a situation where I would need their customer support, out of this experience, I would not trust them to be my insurance company.
I have called them tens of times they have shown carelessness by either sending the check to the wrong address or ignoring my request to re issue the check.
Try considering other companies for better service elsewhere, I am glad I did!!
" 2008-10-31 13:07:47 EST