Customer Rating: 71 Reviews
Arbella Insurance
has received an average of
2.0 stars
out of
5
based on
71
user reviews.
Company History: The Arbella Insurance Group, founded in 1988, is a regional group of property and casualty insurance carriers delivering personal and commercial insurance products to policyholders in Massachusetts, Connecticut and Rhode Island...Read More
Lines of Insurance: Auto, Homeowners
States licensed to sell insurance in: CT, MA, NH, RI, VT
Arbella Insurance Satisfaction Survey
Overall, how satisfied are you, with Arbella Insurance?
Company Contact Info: CEO John F. Donohoe 1100 Crown Colony Drive Quincy, MA 02269-9103 (800) 972-5348
Arbella Insurance Reviews and Customer Comments
"Refused home insurance due to dog. Inaccurately "guessed" dog breed based on picture and decided the dog was a breed on their "no" list. Will be cancelling all insurance with them."
Commented on 2013-03-19 15:40:34 EST
"Very difficult getting any claim processed and slow paying on claim. Not there for you when you need them to be. Phone calls are not returned. Just a very bad experience."
Commented on 2013-02-20 04:02:02 EST
"Very attentive to my needs. Quick to settle the claim. Great customer service."
Commented on 2012-05-08 10:30:19 EST
"WE were a Springield MA tornado vitim. Claim process took foreever as Arbella hires an outside firm for adjustments"