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Auto Owners Insurance Review

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Auto Owners Insurance Company Information

Customer Rating:
Rating: 2.0228 Reviews Auto Owners Insurance has received an average of 2.0 stars out of 5 based on 228 user reviews.

Company History:
Auto-Owners was founded in 1916 by Vern V. Moulton in Mt. Pleasant, Michigan. The next year Moulton moved the company to Lansing Michigan. Auto-Owners did business exclusively in Michigan until 1935. Now the Company is represented by over 6,200 independent agencies with more than 4,200 associates in 26 states. ..Read More

Lines of Insurance:
Auto, Long Term Care, Life, Disability, Homeowners

States licensed to sell insurance in:

Auto Owners Insurance Satisfaction Survey

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Contact Information for Auto Owners Insurance

Company Contact Info:
Chairman/CEO   Jeffrey F. Harrold
6101 Anacapri Dr
Lansing, MI 48917
(517) 323-1200

Auto Owners Insurance Reviews and Customer Comments

"They do NOT honor the paid in full discount. I paid in full 9 days before the due date yhey refuse to honor it"
Commented on 2014-09-06 12:05:05 EST
"BE WARNEDThese people are crooks They will happily take your money. Month after month year after year. All is well until you have a claim. Had a claim...25000 estimates from contractors. They 'll pay you 5000.If you raise Cain you get another 5000. It's a scam... They know most people will just give up from the frustration.What's scary is my contractor told me exactly what they were going to do before they did it. He's said they do the same thing every time.We are in the being ignored stage now... 6 months into it."
Commented on 2014-08-20 20:22:23 EST
"Had storm damage to roof during tornado landing 1st week of July 2014. Instead of handling roof claim company waited over 30 days for cat adjuster from Missouri. All surrounding homes had roof replacement authorized almost immediately by their insurance companies but this cat adjuster only authorized repairs to missing shingles even though roof had hail damage seals broken water seepage into grg ceiling."
Commented on 2014-08-15 13:18:48 EST
"Have homeowners policy with extra coverage for "backup of sewers or drains" and "water leakage and seepage". Had a flood in my house of course started coming up a drain the basement which I capped off then 5 days later came in around the foundation of the house. Told insurance company which told me to get someone out there right away to get the water out NOT to unplug the drain and they would get an adjuster out there. A week later someone shows up mean while still have a company getting water out and then a week later they deny the claim stating it is "ground water" coming in the basement I live in the country I have a well I pay extra on my policy to cover this I have to get a attorney now and sue them Oh and my well is leaking coming into the house BUT IT IS GROUND WATER THEY WON'T COVER IT"
Commented on 2014-08-05 18:13:56 EST
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