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Review: Auto Owners Insurance |
Company Information
Company History: Since 1916 Auto-Owners Insurance has sold its products through 5,900 independent agencies in 25 states.
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Survey Results
Overall, how satisfied are you, with Auto Owners Insurance?
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Contact Information
Company Contact Info:
CEO R.L. Looyenga
P.O. Box 30660
Lansing, MI 48909
(517) 323-1200 |
Comments
"They do not know how to handle clamins, emergencies, or customers...so why are they even in business? This company is one of the worst I have ever worked with. It took 6 phone calls and 2 weeks to get an adjustor (major damage to home) another 4 phone calls and 10 days for claim to be turned in. Another 10 days and 3 phone calls and still not check...but they did tell me the $ abount they are sending and even with my deductible it is more than $1000 less than the lowest bid that I went out and had to obtain. They don't seem to care..."
2008-10-07 15:11:31 EST
"They dropped me, even though I never had any claims and been a customer for 15 years. My neighbor they renewed his policy even after he had hurricane dammage (05) -- big tree uprooted in his yard and he needed a total roof replacement. His deductable is $500.00 (even for hurricane). Mine they changed to a 2 % deductable for a few years, then I got a letter of non renewal. Neighbors house and mine are the same age and about the same square footage. He still has his $500.00 dectable. This company is very unfair!! "
2008-08-27 18:31:10 EST
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