Company Contact Info: CEO R.L. Looyenga P.O. Box 30660 Lansing, MI 48909 (517) 323-1200
Auto Owners Insurance Reviews and Customer Comments
"My roof was damaged by hail in 2009 as were several others in my neighborhood. I had the claim paid and a new roof installed nine days later. Two of my neighbors had their claims denied until they filed complaints with the Insurance Commissioner and several others were still waiting to hear back when my new roof was finishedI also had an Uninsured Motorist total my vehicle and they paid off my car in less than a week I couldn't ask for more"
"We used this Company for more than 10 years. As long as there are no claims it is just fine. This past winter the roof collapsed on one of our huge Storage sheds due icy weather. Because we are getting older and don't know how long we can stay on this 40 acre property we decided to just build a smaller one with the wood we have in storage. Because we did not rebuild the same building they held back a very large sum. Would have cost us same or more to hire an attorney so we had to settle. Also some of the stored items were not covered per agent. See next item for a Auto claim. "
"Auto Owners is an excellent company. If someone isn't satisfied that is probably because their claim is sketchy or simply not a covered incident. I have had an auto and a homeowners claim with them and they were prompt and quick to get payment to us right away I would HIGHLY recommend Auto Owners Insurance. They are A rated for a reason"
"On our first home owners claim they responded quickly and we were able to get our roof replaced in a timely manner"
"Had a housefire aug.2011 still no settlement and none in sight. They have done everything in their power to not pay our claim have caused us to spend many thousands of unclaimable dollars to defend and prove our claim to no avail. I hate this company and will never deal with or recomend to anyone. What they do is illegal in my opinion. "