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Badger Mutual Reviews and Customer Comments

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These are comments left by site visitors who have completed a survey for this company. The comments are unedited and shown in the order the surveys were received. If you would like to participate, just click the "Take a Survey" button at the end of these comments.

"Dreadful company. Delays and stall tactics. Disregard for timely response. Severely lacking in customer service. I would not recommend this company to my worst enemy."
Commented on 2014-03-02 00:48:24 EST
"The cost of this insurance far outweighs the value. I have three vehicles with full coverage on one 2005 Ford F150 and liability only on a 92 Acura and a 99 Ford F150. I have one speeding ticket in the last five years. WHY AM I PAYING 928.00 EVERY 6 MONTHS WITH A 500 DEDUCTIBLE ON AN 8 YEAR OLD VEHICLE?? My advice...Do I even have to give advice after the above? "
Commented on 2013-04-08 23:32:40 EST
"Rate hikes in the last three years have 20% 14.4% and 30% without having ever filed a claim in 15 years This company punishes loyalty and good customers with insult and injury. Stay away from Badger Mutual at all cost."
Commented on 2013-03-20 08:24:17 EST
"I am a firm believer that your agent is the one that gets things done for you."
Commented on 2012-08-29 21:23:45 EST
"2 smaller auto claims in the last 10 years.... both handled quickly and fairly."
Commented on 2011-11-28 07:16:20 EST
"There many insurance companies out there and very few reasons to use Badger Mutual. Their rates exceed industry averages their billing process are antiquated no on-line options available coupled with a non-standard billing cycle and their customer service is abominable. In an attempt to resolve a recent trivial billing issue I was passed up the chain all the way to the vice president of the company. Each step along the way resulted in a more aggressively belligerent interaction than the one before it. No one seemed willing to even attempt to resolve my issue. As a result I will no longer be doing business with Badger Mutual and I would recommend that you avoid them as well."
Commented on 2011-09-22 15:22:42 EST
"Way too expensive for what they give me. Price is not the only consideration while true is not particularly valid when Im paying 3x what I should be paying w/ a pristine driving and payment record."
Commented on 2011-09-15 18:00:43 EST
"Been with Badger for 20 years filed 1 home claim for leaky roof 10 years ago 2 car claims 2 years ago. Car claims great no problems. House claim ok but 10 years later they are starting to play a lot of games with rates and homeowners coverage offering contradictory excuses as to why. Said they will drop second house on market 3 miles away but offered to cover a cottage 60 miles away that has less security and fire protection because my primary residence is covered by them.Makes no sense and Im looking to change."
Commented on 2011-06-17 14:46:41 EST
"The Insurance adjuster will come out when called but will take for ever to issue money to contracter and pay your loss of rent income."
Commented on 2010-06-17 10:12:22 EST
"This company told us our policy was canceled because our house looked vacant. Of course it looks vacant during the day. Our blinds are closed because we live in Arizona and it is very hot, and my husband and I both work during the day. The lock box was still on the door because we had just purchased the house 2 weeks prior and the realtor had not come to pick it up. They continued to send us letters telling us our insurance policy was canceled, but when I called them, they said it was fine. I called them after the last letter which said they returned our money to the bank and they told me our policy was being canceled in 3 days! Luckily I was able to find a much better quote from another company and locked in that deal before my policy was canceled with badger. "
Commented on 2009-08-17 12:26:41 EST
"Horrific. A summer hail storm decimated every rooftop in a 5 block radius. Every home on our block and across the street filed claims and had their shingles replaced. Photos showed clear evidence of damage - which their "professionals" disputed as "old" or sun damage. It was the single worst insurance experience of my life - 15 years as a homeowner."
Commented on 2009-05-06 14:21:41 EST
"Denied a hail claim twice while houses in neighborhood, next to mine, across the street got repairs. I continue to fight with them."
Commented on 2008-09-23 14:48:46 EST
"I reported a break-in and theft of my belongings in the first part of July. It took forever for an adjuster to come out and do his report. Now over two months later they still have done nothing, don't return calls and keep giving me the run around. "
Commented on 2008-09-22 08:56:45 EST
"I had a oak tree fall on my truck which had 1217 miles on it on july 11th it is now august 22 and there is not an estimate for repair yet!"
Commented on 2008-08-22 12:59:39 EST
"Terribly slow and inefficient. Wouldn't pay what was rightly owed to me, wouldn't help whatsoever. Don't waste your time."
Commented on 2008-07-20 21:41:57 EST
"I had my radiator explode in my kitchen as a result of a faulty pressure relief valve that malfunctioned in the boiler of the upper unit in a duplex. The lower unit heat was fine and had no damage. I got the 'run-around' from the adjuster for over 8 months - then they denied my claim when they discovered that when the heat failed (in the upper ONLY) and all the other radiators froze and cracked (over $15,000 in repairs) they denied me claiming I failed to maintain heat "in the building' (then why was the lower unit just fine??) Bad company - thugs and cons ...worst of all the adjuster, agent and independant adjuster all are buddies that ALL used to work for Badger Mutual and altered my policy without my knowledge (rental property I purchased 7 years ago that I was in the process of fixing up to move in months before the explosion ) If you have this company RUN ! "
Commented on 2008-01-03 14:20:19 EST
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