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Review: GMAC Auto Insurance
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Company Information

Company History: Founded in 1919 as a subsidiary of General Motors, GMAC currently operates in approximately 40 countries. 51 percent of GMAC was recently sold to an investor group led by Cerberus Capital Management, L.P. ...

Survey Results

Overall, how satisfied are you, with GMAC Auto Insurance?


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Contact Information

Company Contact Info:
CEO   Eric Feldstein
500 W 5th Street
Winston-Salem, NC 27102-3199
(877) 468-3466

Comments


"Got my renewal in the mail and it went up over $400. No claims or changes at all on my part. They were more than twice what other companies were charging. Buyer beware."
2009-08-05 01:55:27 EST

"GMAC has a tendency to raise rates in the middle of the term. My payments were 126/mo for a couple of months, and then without a notice or warning, GMAC raised the payments to 135/mo. I have never had an accident, ticket or any claims since beinw with them and I am 73 yrs old; safe driver, pleasure driver, seat belt wearer, alarm on car, daytime driving lights, dual airbags. So, go figure their reasoning for hiking my rate without notification. Also, their installments are higher than most because they do not allow a monthly installment or 6 installments. They break it down into 4 which makes it higher."
2009-07-05 13:18:09 EST

"Have had GMAC for almost 5 years. Had a couple small claims for broken glass, no problem. They came out within 2 days to fix the damage. Our rates have stayed the same for the most part. I received two speeding tickets and it went up but as my points are coming off, the premiums are coming down also. Looked into AAA insurance and their rates are lower however there are more bad reviews than good. Will definitely stick with GMAC just for the customer service."
2009-05-24 08:20:26 EST

"I had wind damage to the roof they would not send an adjuster. I had to send photographs. They were to call that day to discuss photos. No show. Would not reply to email(s) or phone calls wants to settle for 20% of claim.Has the attitude that I owe them. With GMAC YOU do all the leg work,and they use it against you.This has been going on for months. BIG mistake doing business with them. "
2009-05-21 23:43:17 EST



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