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Bankers Life and Casualty Review

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Bankers Life and Casualty Company Information

Customer Rating:
Rating: 2.5396 Reviews Bankers Life and Casualty has received an average of 2.5 stars out of 5 based on 396 user reviews.

Company History:
The Hotel Men's Mutual Benefit Association was founded in 1879. In 1942 John D. MacArthur merged his companies (Hotel Men's Mutual Benefit Association, the Illinois Standard Life Insurance Company and Bankers Life and Casualty Company) under the "Bankers" name. Founded 1879, Bankers Life and Casualty Company is today one of the largest U.S. insurance companies to specialize in the needs of senior Americans. The company has over 250 offices nationwide and serves over 1.4 million policy holders. In 20..Read More

Lines of Insurance:
Health, Long Term Care, Life

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

Bankers Life and Casualty Satisfaction Survey

Overall, how satisfied are you, with Bankers Life and Casualty?


Contact Information for Bankers Life and Casualty

Company Contact Info:
President   Scott L. Goldberg
111 East Wacker Drive Suite 2100
Chicago, IL 60601-4508
312-396-6000

Bankers Life and Casualty Reviews and Customer Comments

"I returned my policy and asked for a cancellation a few months ago they are refusing to cancel my policy and continue to withdrawl fund for my bank account even thou I returned the policy abd ask them in writting to cancel and not to cahrge my bank account. Not I will have to go to my credit union and change my account"
Commented on 2014-10-27 18:28:29 EST
"My mother has been a client of Bankers Life for close to 20 years paying for home health care insurance. In the summer of 2013 she had a fall and was home bound with the need for round the clock nursing and help which was covered in her policy. All the proper paperwork was filed by her doctors and other appropriate agencies but to date Bankers Life has done nothing but respond with delays and requests for duplicate information. They have no intention to pay unless their customers are willing to hire an attorney or file formal complaints with the state Attorney General but even then it will likely continue to be a grind. I look at these reviews here and see either you hate this company or you love them - no in between. Which tells me that based on our experience most of these positive claims are probably bogus. I would STRONGLY recommend not doing business with Bankers Life Insurance."
Commented on 2014-06-27 11:55:53 EST
"my father had a policy through them and a process that should be made easy to help with grieving was a nightmare. I have had nothing but problems trying to settle his account including the fact that when I call no one answers I leave messages and if someone gets back to me it takes DAYS"
Commented on 2014-04-28 07:39:20 EST
"Family member had two annuity accounts. When family member passed away got high pressure sales tactics. Used main telephone number and did not get full information to get benefits paid. Once I got all the information needed to process claim was told wrong amount. Likely had paperwork that told me the correct amount of benefits. Got checks that equaled the total amount but amounts did not correspond to each annuity amount. Do not trust company with too many complaints from multiple states. Buyer beware indeed."
Commented on 2014-04-14 14:58:58 EST
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