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Guardian Review

Guardian Company Information

Customer Rating:
Rating: 1.566 Reviews Guardian has received an average of 1.5 stars out of 5 based on 66 user reviews.

Company History:
Founded in 1860, The Guardian Life Insurance Company of America is the fourth largest mutual life insurance company in the United States. As of December 31, 2005, Guardian had $24.8 billion in assets, more than 5,000 employees and 2,900 financial representatives, and over 80 agencies nationwide. The Guardian Life Insurance Company of America, based in New York City, adopted its current title in 1918 and was fully mutualized in 1945. The Guardian Life Group includes The Guardian Life ..Read More

Lines of Insurance:
Health, Long Term Care, Life, Disability

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

Guardian Satisfaction Survey

Overall, how satisfied are you, with Guardian?


Contact Information for Guardian

Company Contact Info:
President   Dennis J. Manning
7 Hanover Square
New York, NY 10004
212-598-8000

Guardian Reviews and Customer Comments

"Guardian sucks"
Commented on 2014-04-21 10:15:24 EST
"Agents don't respond by the time they state on letters sent to me always unnecessary delays especially when employer backs employee claim"
Commented on 2014-04-18 11:13:13 EST
"Guardian will do anything to avoid paying a claim. In the past three weeks they denied a dental claim for a crown due to injury saying that our policy was canceled. It took a week to get that sorted out and it turned out that they were conveniently using a policy we had with them over 5 years ago even though they were given the new policy number. Once it was cleared up I had to get a crown fixed which due to injury had disintegrated totally. They denied this a second time because they said it hasn't been ten years yet. Now how would they know that unless it was from the canceled policy that they used to deny services last week? Furthermore the policy states ten years or injury and my tooth is totally gone. But guardian doesn't care. My dentist was horrified by their denial. They could not believe it and that is saying something since they deal with insurance all day. They even wrote on my form that the tooth is gone and can't be saved in bold. The end result is they will do anything to avoid paying. They seem to have a business practice of giving patients the run around. I'd like someone to subpoena their records to determine the percentage of claims paid versus those made. You are better off without dental insurance than having it with guardian. "
Commented on 2014-04-02 14:07:06 EST
"Guardian Life is the best"
Commented on 2013-12-31 18:58:42 EST
"Guardian is the worst. The customer service reps are rude and not helpful. The deny all appeals on claims and use any excuse in a policy to deny deny deny the appeal. Worst company ever. Avoid at all possible. "
Commented on 2013-10-03 09:55:30 EST
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