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Cigna Health Insurance Review

Cigna Health Insurance Company Information

Customer Rating:
Rating: 1.5275 Reviews Cigna Health Insurance has received an average of 1.5 stars out of 5 based on 275 user reviews.

Company History:
Founded 1792..Read More

Lines of Insurance:
Health, Life, Disability

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

Cigna Health Insurance Satisfaction Survey

Overall, how satisfied are you, with Cigna Health Insurance?


Contact Information for Cigna Health Insurance

Company Contact Info:
Chairman/CEO   H. Edward Hanway
1601 Chestnut Street
Philadelphia, PA 19192
215.761.1000

Cigna Health Insurance Reviews and Customer Comments

"Cigna is horrible to deal with. Has held claims for as long as 3 months asking my doctor to code and recode them. They keep applying bills I've paid to my deductible even though I've already met the very high deductible. They are slow and unresponsive to inquiries. Their website lists "in network" doctors who won't take their insurance. Their activity borders on fraud. Stay away"
Commented on 2014-08-14 14:53:40 EST
"The Cigna Dental Insurance is always a problem. Constantly deny claims the first time and then I have to call multiple times for months to get anything resolved. I even ask the dentists for upfront estimates to be sure of what will be covered and there still seems to be problems. They are the worst company to deal with. Don't use this company."
Commented on 2014-08-07 17:23:15 EST
"They used to take ten to fourteen days to pay out now they take over a month. "
Commented on 2014-08-04 04:13:52 EST
"Denied almost all claims after requesting so many paper work and making many phone calls. The strategy I think is to get customers sick and tired of the cumbersome process that they will pay from pocket. That is what we did - pay from our pocket than go thru all the frustrating hassle. Good work CIGNA. "
Commented on 2014-06-26 14:48:46 EST
"I asked for and was granted pre-approval for a device to wear for my neck problems......my insurance paid the claim................now...........9 months later............they want their money back They are a very low sneaky and deceitful company...........sending people on wild telephone goose chases which get the customer no where.......wouldn't recommend them to anyone They take your premiums and run"
Commented on 2014-06-24 20:53:19 EST
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