Comments "Extremely poor customer service. They now have us go through curascripts for speciality medication. Curascript takes atleast 2 weeks to fill your prescription and they have utter disregard for patients." 2009-06-17 16:27:44 EST
"We have been extremely pleased with Cigna (group plan) - great prices, good customer service, and a great provider network. They even called us to show us a way we could save money on prescriptions - we would definitely recommend them!" 2009-05-21 15:16:55 EST
"They changed the filing address without notifying me or my provider. When she was finally able to determine the claims had gone upaid because they went to the wrong address, we learned that my copay was equal to the amount they had contracted with my provider. Thus, they were controlling my care, without actually paying anything for the service." 2009-05-18 20:34:31 EST
"I'm on a group CIGNA plan and I find them to have very good customer service. " 2009-04-26 03:49:43 EST