Company Contact Info: Chairman/CEO H. Edward Hanway 1601 Chestnut Street Philadelphia, PA 19192 215.761.1000
Cigna Health Insurance Reviews and Customer Comments
"Cigna is horrible to deal with. Has held claims for as long as 3 months asking my doctor to code and recode them. They keep applying bills I've paid to my deductible even though I've already met the very high deductible. They are slow and unresponsive to inquiries. Their website lists "in network" doctors who won't take their insurance. Their activity borders on fraud. Stay away"
"The Cigna Dental Insurance is always a problem. Constantly deny claims the first time and then I have to call multiple times for months to get anything resolved. I even ask the dentists for upfront estimates to be sure of what will be covered and there still seems to be problems. They are the worst company to deal with. Don't use this company."
"They used to take ten to fourteen days to pay out now they take over a month. "
"Denied almost all claims after requesting so many paper work and making many phone calls. The strategy I think is to get customers sick and tired of the cumbersome process that they will pay from pocket. That is what we did - pay from our pocket than go thru all the frustrating hassle. Good work CIGNA. "
"I asked for and was granted pre-approval for a device to wear for my neck problems......my insurance paid the claim................now...........9 months later............they want their money back They are a very low sneaky and deceitful company...........sending people on wild telephone goose chases which get the customer no where.......wouldn't recommend them to anyone They take your premiums and run"