Comments "I had a car claim. I had my car in the shop the same day of the accident and ready to pick up 4 days later. Excellent service. Great choices of auto shops to take car to, and a very professional agent." 2009-10-12 18:14:28 EST
"bad agency" 2009-09-14 22:28:04 EST
"I am dealing w/ hail damage to my roof.Took me one day to get the ball rolling.However it took about about 4-7 days for the out of state rep(adjustor)to come out to my home and tag my damge. Another 2.5 weeks, approx., for my check to come to my home. When I got the check i counldnt cash it becuase it had the WRONG payee info on the check.Very poor business practice. I am corrently waiting on my recut check for my roof. Even had to cancelled my work that was scheduledto take place on my roof. " 2009-09-09 15:17:01 EST
"My mother passed and had a poliy with Cotton States. The funeral home got paid by a third party for the insurance company. Now it is taking forever for that party to be paid by Cotton States. My mother had the policy so that this exact thing would not happen. There are things that needed to be taken of and it has been almost two months. When I called they said they only have one person who handles the claims. Are you kidding me? The local Mom and Pop store has more that 1 person working. No wonder this company gets such bad reviews. I would never use them for insurance." 2009-08-06 14:31:05 EST