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Review: Cotton States |
Comments
These are comments left by site visitors who have completed a survey for this company. The comments are unedited and shown in the order the surveys were received. If you would like to participate, just click the "Take a Survey" button at the end of these comments. |
"Fast and quick contact, when calling the company. Nice and friendly people! Service is prompt!"
2008-04-19 21:58:56 EST
"My agent lives in my community. Excellent service, products and rates. "
2008-06-27 19:44:03 EST
"they do not care about thier P/C customers.
They have a high turn over rate amoung agents who do not wish to work for them."
2008-07-19 04:13:20 EST
"Worst billing practices EVER!"
2008-08-21 13:03:37 EST
"Prompt service, listened to my concerns about the claim and payment, adjusted it under a week. 4 weeks later I have my last work done to get all fixed.
I am very happy ! My insurance did what they promised, keep me covered in times of need."
2008-09-24 12:16:13 EST
"hail damaged roof
all contractors to repair roof found the estimate fair and honest.
claim was paid promptly and with a helpful attitude.
"
2008-10-17 12:00:14 EST
"I had 4 different agents in one year. Only one would keep their promises, and none took care of my accounts. I was told by all, that the problems with my accounts, were taken care of, but that was not the truth. This is the worst insurance company I have ever delt with, going back over 30 years, and with 25 or so houses over time."
2008-12-30 21:18:10 EST
"The adjusted "drug" her feet on the processing of our claim. We have been displaced due to a total loss house fire for 3 months and still don't know anything more today than we did the night of our house fire. This is totally unacceptable!!!"
2009-02-04 18:51:01 EST
"My claim was handled in one day! They were very helpful and efficient. I was exremely impressed."
2009-04-23 08:47:19 EST
"I just file a claim and the adjuster can out at a timely fashion. I am now wanting on to see how fast my I will receive a check for the repairs."
2009-06-06 14:04:49 EST
"Very fast claims service and very fair settlements. Let me go to really great body shops for auto repair."
2009-07-17 15:49:32 EST
"I have damage to my roof from hail. There are 15 houses in my neighborhood that have had to have their roofs replaced. Of course none had cotton states. Cotton States refuses to admit their my roof is damaged and will not pay for repairs. I have been with Cotton States for 8+ years but will definetly chane isnurance compaines now"
2009-07-10 17:39:34 EST
"When I had a house fire cotton states my it a smooth situation of getting my home fixed. In many cases I have seen consumers fighting with the insurance company to get results cotton states was excellent through out the entire process"
2009-07-30 07:47:19 EST
"My mother passed and had a poliy with Cotton States. The funeral home got paid by a third party for the insurance company. Now it is taking forever for that party to be paid by Cotton States. My mother had the policy so that this exact thing would not happen. There are things that needed to be taken of and it has been almost two months. When I called they said they only have one person who handles the claims. Are you kidding me? The local Mom and Pop store has more that 1 person working. No wonder this company gets such bad reviews. I would never use them for insurance."
2009-08-06 14:31:05 EST
"I am dealing w/ hail damage to my roof.Took me one day to get the ball rolling.However it took about about 4-7 days for the out of state rep(adjustor)to come out to my home and tag my damge. Another 2.5 weeks, approx., for my check to come to my home. When I got the check i counldnt cash it becuase it had the WRONG payee info on the check.Very poor business practice. I am corrently waiting on my recut check for my roof. Even had to cancelled my work that was scheduledto take place on my roof. "
2009-09-09 15:17:01 EST
"bad agency"
2009-09-14 22:28:04 EST
"I had a car claim. I had my car in the shop the same day of the accident and ready to pick up 4 days later. Excellent service. Great choices of auto shops to take car to, and a very professional agent."
2009-10-12 18:14:28 EST
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