Comments "Agent is very good, knows our family, recommends what we need. Plus our claim was handled quickly." 2008-11-23 02:07:32 EST
"They are AWEFUL when it comes to actually paying the claim. You will NOT get the money you should." 2008-10-08 13:42:00 EST
"Bad faith across the board, borderline fraud and little response to any problems." 2008-08-10 18:46:10 EST
"Over some six years, I insured three vehicles and two homes with Country, paying them at least $,018,000 in auto premiums alone. But after having several windshield claims and hail claims and one deer impact, Country sent an "adverse underwriting decision" and refused to provide comprehensive and collision coverage anymore, despite the fact that both my wife and I have not had any at-fault claims and we have never had any citations on our driving license records. At most, Country would have paid some $8,000 in claims, keepin the remaining $10,000 in premiums for their own profit. But apparently that was not enough profit for them.
For a separate insurance policy that my daughter had, Country set a pattern of not investigating accidents completely, failing in one incident to even interview the other driver and establish the facts concerning him. He "skipped out" and yet Country maintained he was a claimant even though he never filed a claim. Country prefers to just pay claims to other parties rather than "stand up" for its clients' rights, and raise rates on its clients or file "adverse underwriting" decisions against them. Basically, all Country wants to do is collect premiums and "screw" their clients who have claims. If you contact their customer service reps, they don't listen and don't answer questions; and, if one persists, they became rude, use a standard phrase ("This conversation is over.") to end discussion and hang up.
" 2008-08-02 23:55:39 EST