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CUNA Mutual Review

CUNA Mutual Company Information

Customer Rating:
Rating: 1.532 Reviews CUNA Mutual has received an average of 1.5 stars out of 5 based on 32 user reviews.

Company History:
Founded in 1935, the CUNA Mutual Group provides financial services to credit unions and their members worldwide. The CUNA Mutual Group is owned by its policyholders...Read More

Lines of Insurance:
Auto, Long Term Care, Life, Homeowners

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

CUNA Mutual Satisfaction Survey

Overall, how satisfied are you, with CUNA Mutual?


Contact Information for CUNA Mutual

Company Contact Info:
President   Jeff Post
5910 Mineral Point Road
Madison, WI 53705-4456
800-356-2644

CUNA Mutual Reviews and Customer Comments

"I have had life insurance with this company for 25 yrs. I recently moved and my bill was returned to the company and they NEVER tried to contact me by phone. I asked the service dept. why they never attempted to contact me and she said its not their policy.... Well i would think if you get someones mail returned twice that you would try to contact them with the number ON FILE DUH Now it is costing me 444.00 to reinstate my policy because of their mistake nice Sounds like a BIG SCAM to me If I didn't have this policy for so long I would cancel all my policies w/them Funny my new policy reached me that they haven't got much money from yet They are SCAMMERS THIEF'S in my eyes.... I'm getting older so they probably figured they would have to pay out some money so it would be convenient to cancel me in hopes I wouldn't notice until it was too late.... POOR CUSTOMER SERVICE Don't ask for a good contact number if you don't plan on using it for your customerswhat's the point Use another Insurance company I didn't know Cuna Mutual had such BAD reviews I got this policy 25 yrs. ago and this is how they treat their long term clients "
Commented on 2014-01-21 16:12:41 EST
"crooks"
Commented on 2013-12-12 11:12:12 EST
"Could not ask for better customer service. When I was in need CUNA cared."
Commented on 2013-09-09 08:21:25 EST
"this customer service is the worse i have ever encountered. They know nothinggive out incorrect information and cant seem to understand what you're telling them when they've made an error and are unable to correct errors. I am on my 5th call to them and they still have not corrected the problem"
Commented on 2013-08-07 11:43:22 EST
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