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Liberty Mutual Insurance Review

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Liberty Mutual Insurance Company Information

Customer Rating:
Rating: 2.0671 Reviews Liberty Mutual Insurance has received an average of 2.0 stars out of 5 based on 671 user reviews.

Company History:
Liberty Mutual Group (LMG) is a global insurance company specializing in consumer and business insurance lines, namely private and commercial auto insurance, homeowners, workers compensation, commercial multiple peril (such as fire & theft), general liability, global specialty products, group disability and surety. Its forerunner, the Massachusetts Employees' Insurance Association (MEIA), was founded in 1912. MEIA officially changed its name to the Liberty Mutual Insurance Company in 1917. LMG is among the ..Read More

Lines of Insurance:
Auto, Life, Homeowners

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

Liberty Mutual Insurance Satisfaction Survey

Overall, how satisfied are you, with Liberty Mutual Insurance?


Contact Information for Liberty Mutual Insurance

Company Contact Info:
CEO   David H. Long
175 Berkeley Street
Boston, MA 02116
(617) 357-9500

Liberty Mutual Insurance Reviews and Customer Comments

"Premiums are very high compared to other reputable insurance providers. I had paid on time for two years and found and decided to go back to my previous provider because of the high premiums. Liberty fined me 100 to cancel my auto insurance. Something I have never heard not had to pay before The premiums per year are 500 higher than the competion and j have a perfect driving record"
Commented on 2014-11-11 09:06:07 EST
"Long term disability insurance includes numerous contact changes 4th class medical evaluations and termination of benefits when social security determines "permanent disability." Their representatives are rude abusive and completely non responsive to simple requests for documentation."
Commented on 2014-11-06 19:04:49 EST
"I was injured at a small Christian school where I was working as a teacher in 2011. My school had a worker's compensation coverage through LIBERTY MUTUAL INSURANCE. I am suffering from TBI traumatic brain injury. From the time I realized I was not getting better on my own I initiated a claim. Mostly what I receive is lip service saying they will get me the medical care I need. In reality I get too little too late. By the time I got in a concussion clinic I was told that since it was after the 2 year mark that I couldn't expect as good of an outcome. This is my brain we're talking about. It affects well everything every area of my life. Due to too little care too late it is now November 2014 and I still can't work. My symtoms are getting worse not better. Due to horrible headaches migraines extreme sensitivity to motion lights and noise I now barely leave my bedroom and living room most days due to screaming headaches. I am battling depression with little prospect of getting my life back as it once was. Prior to the accident I had an IQ above 135 at my disposal and participated in Sprint Triathlons for fun. I was healthy and happy. Thanks to Liberty Mutual Insurance I may never get life back. Stay away from them. Don't support any of their insurance products. They're crooks."
Commented on 2014-11-05 20:27:51 EST
"Their claims adjusters are very aggressive unprofessional. They cannot seem to get claim information correct switch adjusters multiple times during the process. "
Commented on 2014-10-01 16:16:15 EST
"They are the worst company if you have a claim. "
Commented on 2014-09-30 16:44:13 EST
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