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Erie Insurance Review

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Erie Insurance Company Information

Customer Rating:
Rating: 3.0347 Reviews Erie Insurance has received an average of 3.0 stars out of 5 based on 347 user reviews.

Company History:
Founded 1925 as a Pennsylvania auto insurer. Currently Erie Insurance has over 4.8 million policies in force. Over 2,167 agencies represent Erie and the company currently employs more than 4,600 people. Erie is the 18th largest property/casualty insurer in the US based on total lines of net premiums written. Ward Group placed Erie insurance on their national list of Top 50 Performing Property/Casualty insurers for financial stability, consistency and performance in 2013, making it their 6th consecutive year..Read More

Lines of Insurance:
Auto, Life, Homeowners

States licensed to sell insurance in:
DC, IL, IN, MD, NY, NC, OH, PA, TN, VA, WV, WI

Erie Insurance Satisfaction Survey

Overall, how satisfied are you, with Erie Insurance?


Contact Information for Erie Insurance

Company Contact Info:
CEO   Terrence W. Cavanaugh
100 Erie Insurance Place
Erie, PA 16530
(814) 451-5000

Erie Insurance Reviews and Customer Comments

"I've been very happy with Erie over the years. Any claims have been settled quickly and fairly. However i just received my renewal notice and I'm looking at a 45% increase with no explanation. Time to move on."
Commented on 2014-11-14 13:35:05 EST
"We had a hail storm and filed a claim. The adjuster came out at a time other than the time we had agreed to so we were not there with our own representative. They said "no roof damage" and refused to come back at a time that we could be there with our own rep so we could show them any damage that existed. There is an Erie claims adjuster that lives less than 200 yards from us who did not handle our claim and he had his roof replaced within two months of the storm - I guess they take care of their own but don't want to help someone who has been paying premiums for 20 years."
Commented on 2014-11-07 10:22:32 EST
"This company is pure bait and switch. They show you a low rate for the policy and then perform an audit on your business policy and come up with trumped up s that are not defendable so that you have to appeal and fight to have it reduced while they take large sums of money out for repayment of the plan after doing so. workmen's comp for business. We also had personal and have never had a claim or any need for the large amounts of insurance carried. The agent is as many say here also not trustworthy -- lied to us that he did not CANCEL our policies without reason and would not come clean until we showed the notice -- even then he didn't care that he had blatantly lied. Policies should have never been cancelled but he used that as a reason to take fees directly out of checking acct. Never - ever - ever Erie."
Commented on 2014-11-06 21:15:27 EST
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