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Farm Bureau Review

Farm Bureau Company Information

Customer Rating:
Rating: 2.5300 Reviews Farm Bureau has received an average of 2.5 stars out of 5 based on 300 user reviews.

Company History:
In 60 years, Farm Bureau Financial Services (FBFS) has grown to nearly 2,200 employees and 1,900 agents throughout its 15-state marketing region..Read More

Lines of Insurance:
Auto, Health, Long Term Care, Life, Disability, Homeowners

States licensed to sell insurance in:
AZ, CO, ID, IA, KS, MN, MT, NE, NM, ND, OK, SD, UT, WI, WY

Farm Bureau Satisfaction Survey

Overall, how satisfied are you, with Farm Bureau?


Contact Information for Farm Bureau

Company Contact Info:
CEO   Bill Oddy
5400 University Ave.
West Des Moines, IA 50266-5997
877/860-2904

Farm Bureau Reviews and Customer Comments

"Due to the large amount of rain in GA this year we notice that in our front room that mold was forming we later found out that water was coming into the house from the roof. We called the adjuster and they told us we should have called when we first notice the rain coming in we called because of the mold so they would not honor our claim. then we had a leak in another room so we immediately called them only to be swindled by the adjuster. He was not honest with us would not return our calls. Lied to those in the company which they though was untrue but still supported him. Worst company ever. We were told that it is a good possibility that they will drop us because we filed a claim and then wanted to settle for what they said they were going to do. WORST COMPANY EVER I will shop around to find a new company they are by far the worst and it is amazing that they are still in business with all the under hand things that they do. I propose we all file a class action suit for poor business practice."
Commented on 2014-07-25 17:29:02 EST
"Claims are settled very slowly if at all. Phone calls to agents and adjusters are rarely returned."
Commented on 2014-07-09 12:25:55 EST
"Paid 75000 in premiums over 28 years. Had to file one claim due to lightning strike. Took almost three years to recover 30 percent of damage. UNBELIVEABLE"
Commented on 2014-06-15 22:43:54 EST
"I went with Farm Bureau for my home and auto about 3 years ago because of their fair premiums. Well I've just received my auto insurance renewal and it's gone up a whopping 23% in one year. I've never filed a claim have a very high credit score and a perfect driving record. When I spoke with them to find out why there was an increase they started spouting off some mess about insurance rating changes etc. One girl even tried to tell me that my 2013 Honda had actually INCREASED in value over the last year so it was worth more now than when I bought it NEW a year ago. WTF??? Seriously? Don't bother with these folks...go straight to your independent insurance agency and gather quotes. STay away from Farm Bureau"
Commented on 2014-02-18 13:12:34 EST
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