Company Information Company History: In 60 years, Farm Bureau Financial Services (FBFS) has grown to nearly 2,200 employees and 1,900 agents throughout its 15-state marketing region ...
Comments "Insurance agents know me by name and are always friendly. Help explain EVERYTHING. My boyfriend got into an accident with my brand new Dodge Journey on 4th of july and got my claim check within two weeks. It took a little while to get the car fixed because there were some more problems but they hooked me up with a rental on the monday following the 4th. Only complaint is that the premiums were really high. Would recommend to anyone. GREAT SERVICE but expensive!!!" 2009-10-27 09:34:42 EST
"Claim was handled quickly and efficiently." 2009-10-26 13:26:08 EST
"Tried to replace home damage with less expensive materiels, agent was rude and told us he was not going to sell the company. Had two estimated from contractors over 20K each. FB wanted to pay only 5K. Had to threaten to sue before claim was paid and took 10 weeks for them to pay claim." 2009-09-30 13:50:26 EST
"Communication on a local level is virtually non existent probably because no one particular agent is assigned. I did have a windshield claim which they paid out on but it took a long time, over two months and several phone calls, for my costs to be paid. Also the left hand does not seem to know what the right hand is doing when it comes to billing and administrive work. " 2009-09-12 21:04:55 EST