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Federated Review

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Federated Company Information

Customer Rating:
Rating: 2.031 Reviews Federated has received an average of 2.0 stars out of 5 based on 31 user reviews.

Company History:
Federated Insurance was founded in 1904 by a group of business people led by equipment dealer Charles I. Buxton. Years later Federated grew to become one of the first insurance agencies to cover property, liability, and health insurance under the leadership of Chairman, John A. Buxton. Jeffrey E. Fetters, the current Chairman, CEO, and President began his leadership at the end of 2012. Federated has nearly 2,300 employees, 568 marketing representatives nationwide and 430 affinity groups that exclusively rec..Read More

Lines of Insurance:
Health, Life, Disability, Homeowners

States licensed to sell insurance in:
AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY

Federated Satisfaction Survey

Overall, how satisfied are you, with Federated?


Contact Information for Federated

Company Contact Info:
Chairman/CEO/President   Jeffrey E. Fetters
121 E. Park Square
Owatonna, MN 55060-0328
1.507.455.5200

Federated Reviews and Customer Comments

"Refuse to pay claim according to law."
Commented on 2014-07-26 08:01:00 EST
"Federated did not pay my claim or give me a reason why they did not pay my claim."
Commented on 2014-07-19 09:11:03 EST
"Our company left BCBS a few years ago. On our way back to BCBS. I understand you may experience a out of net work doctor BUT A COMPLETE MAJOR HOSPITAL. Dangerous insurance very poor coverage. "
Commented on 2014-04-09 19:48:06 EST
"Went in for a follow up appointment that ive been doing for yrs and never had a problem with to get my prescription refilled that ive been taking for a while...federated cigna is giving me the runaround to cover it...saying they havent recieved anything but yet my dr office has an eob showing where they did in fact get it and denied to pay for a simple follow up visit that everyone else has always paid. lame"
Commented on 2013-11-07 11:34:25 EST
"Provides reasonable quotes and coverage Then after agreements are signed and insurance in place The work very very hard at finding ways to up your premiums. Will charge you retroactively for the previous year upping your premiums even though you never filed any claim and have already paid the bill. Their internal offices/departments have seemingly poor communications with each other"
Commented on 2013-07-19 14:37:46 EST
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